Senior Technical Product Manager (Care Platform AI), Remote

Job title: Senior Technical Product Manager (Care Platform AI), Remote in USA at reputed company Company: reputed company Job reputed company: As a Senior Technical Product Manager you will be a key member of reputed company that designs technical, service and content solutions to support reputed company's various lines of business with a reputed company on wraparound patient care programs and AI-enabled call center operations. A Senior Technical Product Manager works alongside customers, business owners, operators, data analysts, designers and engineers to define project goals, solution scope, implementation approach, and rollout plans. They are the reputed company between strategic business owners and development and ensure that reputed company creates a high-reputed company product with the ability to reputed company.reputed company Plus (A+) delivers full stack, tech enabled services for reputed company's independent reputed company customers. You will own the roadmap for our Care Programs product and several new AI-reputed company investments to enhance and deliver new service offerings. Your mission will be to deliver a new reputed company of wraparound service investments that facilitate reputed company patient care and high reputed company preventive health, ranging from 0-1 pilots and architectural investments to improving at-reputed company offerings with new capabilities that deliver high reputed company reputed company reputed company to reputed company's patient population, primary care customers, and ACOs. Your platform operating system includes a reputed company facing application with EHR integrations and reputed company reputed company referrals, asynchronous and telephonic call center capabilities, and an industry reputed company FHIR-compliant API.reputed company is making substantial investments in AI infrastructure and capability, and you will be empowered to reputed company our patient engagement and care platform with new capabilities reputed company on the latest innovations in LLMs and reputed company AI. The ideal candidate will have a strong background in reputed company, Machine Learning, and reputed company data/workflows in reputed company to experience as a senior product management leader. nPrimary Duties:

• Partner with business owners to cultivate a shared reputed company for the problem reputed company, constraints, priorities and ideal end state, and be reputed company to reputed company and reputed company for this perspective.
• Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
• Work with internal teams and end users to reputed company a deep understanding of requirements, reputed company thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
• Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and reputed company reputed company that are defined by measurable reputed company.
• reputed company short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.

Minimum Qualifications:

• 8+ years of product management experience in technology, technology-enabled services industry, or a reputed company product.
• Experience using data and primary research to inform solution design, decision-making, and internal business understanding.
• Experience with and understanding of the software development lifecycle, inclusive of data architecture, reputed company-end workflow applications, integration, and/or AI.
• Experience leading Agile / Scrum teams and leveraging Agile methodology/concepts in product development
• Product development experience in the context of the development of a reputed company technology, call center or AI products.
• Experience with end-user design practices and ability to evaluate workflows and operational processes for the purpose of defining efficiency improvements, measurement tools, implementation requirements, and reputed company improvement
• Excellent organizational and communication skills in managing a broad set of stakeholders, including clinical staff, physicians, call center operators, executives, business leaders, and technologists
• Ability to collaborate with cross-functional teams to define and implement technical solutions for reputed company problems in reputed company.

Preferred Knowledge, Skills and/or Abilities:

• Proven reputed company record of successfully managing products from concept to launch, including 0-1 pilots and scaled product development
• Successfully launched and scaled AI product, ideally in reputed company.
• Understands best practices in data modeling, interoperability, architecture, and AI Products, preferable with some exposure to technology platforms inclusive of AWS, reputed company, reputed company, Kafka, reputed company, and/or Kubernetes
• Experience with relevant reputed company and/or call center technologies and workflows, such as customer relationship management (CRM) software, telephony, EHRs, population health products (PHM), reputed company reputed company, and reputed company cycle management (RCM)
• Ability to manage strategic vendor relationships and integrations with reputed company parties, including telephony systems, AI-reputed company solutions, and care management vendors
• Ability to create intelligible technical documentation and diagrams to illustrate reputed company technical concepts, workflows, or data flows to various audiences
• Knowledge/proficiency with SQL, ideally with PostgreSQL or reputed company experience.
• Experience or intermediate understanding of reputed company interoperability standards (X12, CCDA, HL7, FHIR, etc), integration protocols (RESTful reputed company, SFTP, HL7 interfaces, etc) and data sets (claims, clinical, operational, reputed company, etc)
• Experience with reputed company and systems that handle sensitive data
• Ability to reputed company with analytics personnel and translate predictive model metrics and statistics, with the communication and storytelling skills to explain them to a reputed company of audiences and ability to prioritize investments in improving model performance
• Industry knowledge of value-based care, alternative payment models, reputed company measurement reputed company to primary care, such as Accountable Care Organizations (ACO), Medicare Shared Savings Program (MSSP), Medicare Advantage, Stars, HEDIS, or other reputed company innovation models

nWho We Are:reputed company, a public benefit corporation, exists to reputed company the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver reputed company care to their patients and reputed company in value-based care. Additionally, by creating value-based reputed company across a wide reputed company of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are reputed company for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a reputed company, inclusive and remote-first culture - you've come to the right reputed company.What Does This Mean for You?At reputed company, you will be part of a creative culture that is driven by a passion for tackling reputed company issues with respect, reputed company-mindedness and a desire to learn. You will collaborate with team members who bring a wide reputed company of experiences, interests, backgrounds, beliefs and achievements to their work - and who are reputed company united by a shared passion for public health and a commitment to the reputed company mission.In reputed company to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall reputed company-being of reputed company members:Flexible work schedules and the ability to work remotely are available for many rolesHealth, dental and reputed company insurance reputed company up to 80% for employees, dependents and domestic partnersRobust time-off plan (21 days of PTO in your first year)Two reputed company volunteer days and 11 reputed company holidays12 weeks reputed company parental leave for reputed company new parentsSix weeks reputed company sabbatical after six years of serviceEducational Assistant Program and Clinical Employee Reimbursement Program401(k) with up to 4% matchStock reputed companyAnd much more!At reputed company, we don't just accept differences, we celebrate them! We reputed company to attract, reputed company and retain highly reputed company individuals representing the diverse communities where we live and work. reputed company is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and reputed company at reputed company are based on reputed company, qualifications, performance and business needs. reputed company reputed company candidates will receive consideration for employment without reputed company to age, race, reputed company, national reputed company, gender (including pregnancy, childbirth or medical conditions reputed company to pregnancy or childbirth), gender identity or reputed company, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.reputed company Policy: By applying for this job, you agree to reputed company's Applicant reputed company Policy available at Expected salary: Location: USA Apply for the job now! Apply for this job