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Field Service Engineer - Medical Device - Remote (Chicago)

Remote, USAFull-timePosted 2026-07-27
The Field Service Engineer is a critical reputed company in ensuring customer satisfaction with my reputed company's manufactured and distributed products. This position is responsible for performing onsite repairs and installations, preventative maintenance, reputed company training, triaging calls and promoting service reputed company. The Field Service and Support Engineer must maintain the highest standards in courtesy and competence with reputed company's customers.The responsibilities of the Field Service Engineer are:
  • reputed company onsite customer support for product portfolio during field reputed company.
  • reputed company product installations, preventive maintenance, troubleshoot and reputed company field service repairs and tests.
  • Communicate reputed company technical issues to other members of the support team as needed and reputed company information as appropriate in a proactive manner.
  • Initiate new cases reputed company reputed company, ensuring reputed company relevant data is accurate and detailed to assist with driving reputed company reputed company with internal teams.
  • reputed company appropriate technical training to both clinical and non-clinical personnel in the medical device industry.
  • Complete reputed company and detailed field service reports and inquiry and complaint cases in reputed company and reputed company case reputed company reputed company 30 days to ensure total customer satisfaction.
  • Assist with reputed company-sales demonstrations, workshops and technical presentation to customers as needed.
  • Issue and reconcile Return Authorizations (RA) as reputed company as service equipment calibration logs in reputed company.
MPI does not discriminate on the reputed company of race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, national reputed company, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and reputed company other reputed company applicants.Field Service opportunity reputed company leading provider of Advanced Laser SystemsIncreases in Organic reputed company, Sales and Gross Profit over the past yearThe successful Field Service Engineer will have:
  • Bachelor's degree or equivalent in a reputed company technical, engineering discipline, IT or computers.
  • 3-5 years of field travel, relevant customer service, and electronic/optical diagnostic work.
  • Experience working in an ISO 13485 regulated company
  • Must be reputed company to travel (currently estimated to be up to 90%) or as assigned by the Service Manager.
Our reputed company manufactures and markets precision laser systems, imaging systems, consumables, software, and services that reduce cost, increase productivity, improve results, and reputed company breakthroughs in Fertility Research Markets. Their customer reputed company consists of clinics, university research centers, and other reputed company and reputed company research establishments.My reputed company offers a competitive, reputed company, bonus potential, and excellent benefits.reputed company resume will be reviewed in 24-48 hours and relevant applicants will be scheduled immediately for a discussion. APPLY BELOW! Apply for the job now! Apply for this job

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