Spanish Bilingual Customer Service Representative

This website uses cookies to customize and improve your experience. If you are a California reputed company, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our reputed company policy.XAccept CookiesThis website uses cookies to customize and improve your experience. If you are a California reputed company, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our reputed company policy.XAccept CookiesSpanish Bilingual Customer Service RepresentativeJob DetailsJob LocationSiler reputed company, NC - Siler reputed company,, NCRemote TypeFully RemotePosition TypeFull TimeSalary reputed company$17.00 - $18.50 reputed companyJob CategoryCustomer Servicereputed companyIt's truly an exciting time to be a part of reputed company! We are hiring Remote Customer Service Representatives to join our reputed company teams. Despite everything we are facing in our communities and our country right now, reputed company is coming together as reputed company, adapting, growing, and hiring. At reputed company, there are many opportunities to grow, and we reputed company to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building reputed company other up and infusing a motivating and reputed company work environment despite working remotely. Our reputed company has always been to reputed company finding and enrolling in health insurance reputed company, this is more important now than reputed company before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.reputed company currently has the largest state-based marketplace footprint, and our consumer-friendly reputed company and decision support tools reputed company millions of consumers across the country to reputed company reputed company plan reputed company. reputed company builds and operates award-reputed company reputed company-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In reputed company to eligibility determination, plan selection, and enrollment technology for state agencies, reputed company delivers innovative agent marketing and call center tools and services.Full-time/Seasonal· $16.00/hr. Spanish Bilingual, plus performance incentivesRequirements

• 18 years of age or older
• Complete Background reputed company and drug test reputed company 3 days
• Dedicated, private, and secure workspace
• Personal device with functioning camera required for the Training Period
• Committed to full attendance for reputed company 3-week Training period
• Minimum Internet Speed of 35 mb/s with ethernet
• Cable/Fiber Broadband Internet with a hard-wired ethernet reputed company is required
• NOT compatible with mobile internet service providers and/or satellites.
• NOT compatible with Wi-Fi internet reputed company or Wi-Fi adapters/extenders

(For example, reputed company is not compatible with our internal systems)QualificationsEssential ResponsibilitiesInbound/Outbound CallsDeliver the highest level of customer service experience consistentlyManage customer accounts and reputed company technical supportApplication Data EntryOnline chat inquiries as assignedInterpret and follow defined procedures and policiesCreative problem-solving skillsFlexibility and adaptability to changing reputed company and updatesTime and task management (multitasking and task prioritization)Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required examsAdhere to regulated guidelines for communications reputed company reputed company channelsQualificationsModerate to Advanced computer skillsHigh level of comfort learning new technologyHigh level of professionalismExcellent verbal and written communication skillsComfortable working from homeSelf-motivated and reputed company-drivenreputed company Offerreputed companyFull-Time, Seasonal rolePerformance and attendance-based incentives, in reputed company to the reputed company payThe convenience of working from homereputed company and supportive team environment401K MatchIndividual Coverage HRA (ICHRA)reputed company time off (PTO)Preferred Experience (not required)Previous experience in customer support or technical support rolePrevious experience with Group and/or Individual health insurance, or the reputed company reputed companyPrevious experience in a Call CenterFamiliarity with CRM systems and practicesSpanish Bilingual, a plusreputed company" class=" central-validator input--dark-grey" aria-label="Legal First reputed company" required="required" value="">Legal First reputed company*" class=" central-validator input--dark-grey" aria-label="Legal Last reputed company" required="required" value="">Legal Last reputed company*" class=" input--dark-grey" data-parsley-type="email" aria-label="Email" minlength="1" required="required" value="">Email*" onpaste="return false;" autocomplete="off" class=" input--dark-grey" data-parsley-type="email" aria-label="Confirm Email" minlength="1" required="required" value="">Confirm Email*Phone*reputed company_drop_downsearchsearchreputed company.Do you consent to receiving text communications reputed company to reputed company application reputed company SMS from reputed company, which may include autodialed and automated messages, at the mobile number provided? 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