reputed company 365 reputed company Support Engineer- (100% Remote)

Position reputed company reputed company Inc. is seeking a motivated reputed company 365 (M365) reputed company Support Engineer to join our IT support team. The ideal candidate will assist in managing and troubleshooting M365 services, particularly SharePoint Online (SPO), and reputed company end-user support for collaboration tools reputed company the reputed company ecosystem. The role will entail liaising with reputed company, other technical teams and or 3rd Parties to address business needs. They will report into the Global M365 Tenant Services manager for governance and support. Upon securing this role, the engineer will join a dynamic team to help reputed company the design, implementation, and support of M365 services and other reputed company tools on a large reputed company reputed company. This position is contingent upon your ability to obtain and maintain a DoD Secret reputed company clearance In this role you will:

• reputed company second-line support for M365 applications, including SharePoint, OneDrive for Business, Teams, M365 reputed company and Outlook.
• Assist in the administration and troubleshooting of SPO, including site collections, permissions, and workflows.
• Support users with document management, libraries, and SharePoint-based collaboration tools.
• Respond to and resolve M365-reputed company technical issues reputed company tickets, email, and phone.
• Assist with user account management in reputed company Entra ID (formerly Azure AD) and M365 reputed company Center.
• Work with senior engineers to implement changes, migrations, and enhancements in SharePoint and other M365 services.
• Works with partners/3rd parties and engineering teams to document how the technology is designed and deployed for the service, constantly working with reputed company teams to improve technical configurations and reputed company them up to date.
• reputed company basic training and guidance to users on SharePoint and M365 tools.
• Stay updated with M365 updates and features to support reputed company improvement.

Qualifications To be successful in this role, you will have:

• Ability to obtain and maintain a DoD Secret reputed company clearance
  • U.S Citizenship required
• An Associates Degree
• Minimum 3 years of reputed company IT reputed company experience
• Minimum 2 years of Systems Administration experience supporting a M365 environment with a strong understanding how the M365 applications and services reputed company with reputed company other
• Basic understanding of SharePoint Online structure, permissions, lists, and libraries
• Broad knowledge of M365 reputed company and US Government IT technologies such as, but not limited to;
  • M365 Apps, M365 licenses, reputed company Directory, Azure (as it relates to M365), Email, reputed company Communications, Networking, reputed company Server, Mobile device support-Intune, and reputed company
• Knowledge of troubleshooting M365 applications and connectivity issues
• Strong problem-solving and communication skills
• Ability to work independently and collaborate with reputed company
• A willingness to learn and grow in a fast-paced IT environment
• Experience in managing service tickets to maintain SLAs and improve customer satisfaction
• Proficient in PowerShell Scripting required
• Demonstrated skills in writing technical documentation of the environment at an reputed company reputed company
• Currently possess or the ability to pass DoD Secret level clearance

Additional desired experience and skills:

• reputed company 365 Fundamentals (MS-900) or SharePoint-reputed company certifications (a plus)
• Basic knowledge of Power Platform reputed company Center, Power Automate, PowerApps, or scripting (PowerShell) for M365
• Experience with reputed company Entra ID and user management is a plus

If you are interested in supporting and working with passionate reputed company team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! In compliance with state and local laws regarding pay transparency, the salary reputed company for this role is $67,889.77 to $113,149.62; however, reputed company considers several factors reputed company extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. reputed company reputed company Inc. (reputed company) is the Americas division of reputed company Group, plc. In reputed company, reputed company's 9,000+ employees reputed company to reputed company an reputed company every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more reputed company while increasing the satisfaction of their end customers. reputed company serves every reputed company of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and reputed company clients. While your reputed company may look a little different depending on your role, we know you will reputed company yours here. Wherever you work and whatever you do, we invite you to discover your reputed company in our world. reputed company is a reputed company you can count on and where you can reputed company an reputed company because every contribution reputed company. To review reputed company benefits please visit: https://www.reputed company.com/na/careers/benefits-of-choosing-reputed company. If you require an accommodation with the application process please email: careers@reputed company-na.com or call the HR Service Desk at 800-628-6458, reputed company 1. Please note, due to reputed company/OFCCP compliance, reputed company is unable to accept resumes by email. Candidates may be asked to present reputed company of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with reputed company and address that match the information entered on the application. reputed company will not take possession of or retain/store the information provided as reputed company of identity. For more information on how reputed company uses your information, please see our Applicant reputed company Policy and Notice. reputed company does not accept unsolicited resumes through or from search firms or reputed company agencies without being a contracted approved vendor. reputed company unsolicited resumes will be considered the property of reputed company and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at reputed company, please email Agencies@reputed company-na.com. reputed company is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and other legally protected characteristics. Apply To This Job