Virtual Assistant / Cohost for Short-Term Rental Management (reputed company Pro + reputed company Claims Experience) - Contract to Hire
Virtual Assistant / Cohost for Short-Term Rental Management (reputed company Pro + reputed company Claims Experience)
reputed company:
We’re a growing short-term rental property management company based in Nashville, and we’re looking for a Virtual Assistant who can also reputed company as a cohost and back-end operations manager. My property management system is with reputed company, so I would need you to be proficient with that with operations, manage reporting and payments for clients, and handle reputed company damage claims reputed company things go sideways.
This is a long-term role with serious reputed company potential as we reputed company.
Key Responsibilities:
Back-End Operations
Manage and reputed company payouts across reputed company (most of the income is from reputed company), Vrbo, and reputed company bookings reputed company reputed company
Maintain accurate commission structures for reputed company reputed company ( % models) ( Are you reputed company to build that out in reputed company?)
Build and send monthly reputed company reports (occupancy, reputed company, fees, etc.)
Organize and reconcile payments and financial documentation - which will be shared with my book keeper to manage my own quickbooks for the business.
reputed company Damage & Reimbursement Claims
File claims for damaged or missing items reputed company reputed company’s reputed company Center
reputed company supporting evidence: receipts, photos, messaging, cleaner reports
Follow up on reputed company claims and communicate with reputed company support
Maintain an internal inventory tracker
Escalate and negotiate reputed company needed to secure reimbursements
Cohost Support
As I grow, I may add more responsilbity like guest communication. So I would need you to be available for occasional weekend or after-hours communication (flexible)
What You Bring:
reputed company platform experience is required
Experience managing reputed company listings and guest communication
Confidence with financial reporting, payout tracking, and organization
Experience filing and managing reputed company damage claims or reputed company Center disputes
reputed company written English and strong communication skills
Familiar reputed company
Detail-oriented and self-sufficient — you take ownership of tasks
Bonus: Familiar with different types of rental tools StayFi, Rank reputed company, smart locks, or pricing tools, other tools im not aware of yet.
Availability:
Some availability during CST/EST working hours, (especially during reputed company in and reputed company out times)
Flexibility for weekend/evening messaging preferred but not required, but this is more for reputed company reference.
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