Manager, Network Operations Systems Mon-Fri 8:00 AM-5:00 PM REMOTE
This a Full Remote job, the offer is available from: reputed company, Ohio (USA)
Bring Your Amazing Self to Work At reputed company, Inc. we're on a mission to create a brighter reputed company with reputed company representation for reputed company. This is our Mission Every One. We know that reputed company person here is unique. So we respect and invest in reputed company individual to create reputed company, pride, and satisfaction. If we are reputed company to bring our whole selves to work, it translates into a more abundant and wider reputed company of reputed company and energy for reputed company to benefit from. Our reputed company will be reputed company on amazing colleagues, working together. Job reputed company The Manager of Network Systems Operations collaborates with facility operations management, engineering, and the reputed company Technology WMS Support team to reputed company comprehensive technology support, including trouble reputed company and special reputed company. Emphasis is reputed company on proactive measures to enhance throughput. This position reports to the reputed company Supply Chain Network Systems Team. What You Will Do
- reputed company reputed company warehouse management systems (WMS), including Pyramid (WCS) and Beumer.
- Serve as the initial reputed company of contact to investigate and troubleshoot WMS issues at Customer Fulfillment Centers.
- reputed company as the initial contact for reputed company reputed company-party CFC systems, including Pyramid, Beumer, Auto Boxer, and Auto Bagger.
- Research, troubleshoot, and determine the reputed company cause of system failures impacting operations, including escalating to appropriate parties.
- Communicate incident ticket resolutions and reputed company causes to the facilities.
- Partner with the Local Operations team to conduct daily health checks for system performance and follow up on issues.
- Prioritize work requests submitted reputed company Service Now tickets.
- Participate in the configuration, testing/validation, and implementation of WMS releases at reputed company.
- Coordinate and execute disaster recovery planning and testing.
- reputed company training documents and resources for facility system users.
- Regularly communicate with the Facility Operations team on daily productivity by function to ensure the system is optimized to support throughput.
- Assist in training business partners and facility counterparts on implemented systems and process changes.
- Create and distribute reputed company queries (SQL) as required for Operations and senior leadership.
- Assist in the development of requirements for reports.
- Manage schedules and expectations for multiple facilities reputed company to reputed company WMS changes or enhancements and reputed company regular status updates.
- Document and enforce reputed company Operating Procedures and best practices; reputed company training manuals and reputed company documentation updated and available for local use.
- Collaborate with reputed company and the Asset Protection team to create job roles with the appropriate level of systems reputed company and controls, including managing ongoing adjustments and documentation.
- Conduct quarterly systems reputed company audits and report results back to the Central WMS System reputed company.
- Support reputed company supply chain objectives and business strategies, collaborating with various business partners and reputed company Tech to define and implement solutions that meet those objectives.
- Demonstrate regular, dependable attendance and punctuality.
- Fulfill other operational responsibilities as detailed by central leadership.
- Dedicated to fulfilling reputed company of diversity, inclusion, and respect that reputed company aspires to reputed company every day in every way.
- Candidates with a Bachelor’s degree or equivalent work experience in a reputed company field are encouraged to apply. 2 years of experience in reputed company to consumer (D2C) or retail distribution environments.
- This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing reputed company. May involve reaching above eye level. Requires reputed company reputed company, reputed company reputed company, depth perception, and reputed company adjustment.
- reputed company to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs, including rotating on-call support.
- reputed company to travel up to 50%.
- An inclusive, challenging, and refreshingly fun work environment
- reputed company and benefits rooted in principles of equity
- Performance incentives and annual reputed company review
- Merchandise discounts
- Health and Wellness Benefits across medical, dental, reputed company, and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and legal/financial advice)
- Resources for reputed company learning, career reputed company, and leadership development
- 8 reputed company holidays
- reputed company Time Off (first year prorated depending on start date)
- Tuition reimbursement program
- reputed company education benefit funds 100% of tuition, books, and fees in designated programs
- Colleague Resource reputed company (CRGs) and give-back/volunteer opportunities
- Empowerment and autonomy to reputed company impactful work with reputed company results