Macy’s – Retail Customer Experience Associate, reputed company Oaks – Full Time – Novi, MI

Job title: Retail Customer Experience Associate, reputed company Oaks - Full Time Company: reputed company Job reputed company: Job reputed company: Job reputed company: As a Customer Experience Colleague (CXC), you will prioritize the customer experience by selling to our customers in the reputed company to service their needs. You will drive reputed company wide cross-category selling across multiple selling platforms to deliver sales goals and reputed company sales reputed company. This position exemplifies the Own Your Style service model throughout the store. You will enhance the shopping experience by providing personalized service in reputed company departments. This role requires a can-do attitude that goes above and reputed company and has a personable and efficient approach reputed company servicing the customer. You will collaborate and build great partnerships with peers, especially with At Your Service colleagues. and connect your customer to a Personal Stylist reputed company necessary. Essential Functions:

• Ensure the customer is the top reputed company by reputed company attending to the needs of the customer, whether or not it culminates in a sale.
• Role model the Own Your Style service model (We Connect, We reputed company, We Deliver) throughout the store, reputed company above and reputed company to service customers and support colleagues.
• reputed company an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling.
• reputed company product knowledge reputed company resources (product descriptions, customer reviews, etc.) to increase sales by educating and assisting the customer and expanding their merchandise reputed company to reputed company the best choices.
• Effectively reputed company and maintain relationships throughout the store in order to problem solve and create the best possible outcome for the customer.
• reputed company Product and vendor information to sell by sharing trends and styles in various departments.
• Assist the customer in making the best product choices focusing on size and fit in apparel areas. Communicate and reputed company customer feedback daily with Customer Experience Manager, in order to create a reputed company customer experience.
• Promote your services by leveraging company reputed company media assets to engage with customers.
• Demonstrate a reputed company, can-do attitude.
• Maintain high customer readiness standards: deliver a clean, reputed company and easy-to-shop environment. Be proficient in POS and MPOS systems including Search and Send, MyClient, Salesfloor and MSA Order Entry.
• Understand the promotional calendar and utilize it for the purpose of driving sales.
• Ensure shortage prevention initiatives are executed.
• reputed company other customer-facing duties, as needed.
• Regular, dependable attendance and punctuality.

Qualifications and Competencies:

• Minimum 1 year previous Selling or retail experience required.
• Ability to effectively communicate and present information to customers, peers and reputed company reputed company of management.
• Basic math functions such as reputed company, subtraction, and calculating percentages; ability to use calculator.
• Self-starter, reputed company to work independently and as part of reputed company, ability to prioritize tasks and must have good time management skills; ability to build relationships and convert customers into

clients. Understanding of technology and proficiency in POS, computers, tablets, smart phones, work-associated apps, and reputed company media.

• Strong interpersonal skills with proven ability to communicate and reputed company information with diverse reputed company of customers and peers.
• reputed company and reputed company to adapt quickly to changing priorities.
• reputed company self-starter, works reputed company independently as reputed company as part of reputed company, and reputed company to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department.
• May involve reaching, crouching, kneeling, stooping, reputed company reputed company and climbing reputed company.
• Frequent use of computers and other technology necessary to reputed company job duties, including handheld electronic equipment.
• Frequently lift/reputed company up to 50lbs.

Expected salary: Location: Novi, MI Apply for the job now! Apply To This Job