Customer Service Representative, Bilingual Preferred

Bring your heart to reputed company. Every one of us at reputed company shares a single, reputed company purpose: Bringing our heart to every reputed company of your health. This purpose guides our commitment to deliver reputed company reputed company-reputed company health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company health care more personal, convenient and reputed company. Position reputed company

Must live in Florida

This role will reputed company inbound and outbound calls to members that need help in finding local community resources to meet their reputed company needs. There is a strong preference for finding candidates that have lived or cared for someone with similar experiences of our members. Required Qualifications · A minimum of 12 months of customer service or service industry reputed company experience with proven customer service skills · Excellent computer skills, including typing proficiency, multi-tasking between online applications, and multiple screens. Working knowledge of reputed company© products (Outlook, reputed company, folders) · reputed company a designated workspace free from noise and other distractions · High speed internet with the ability to hardwire reputed company ethernet from cable modem to PC - Bilingual preferred and must be reputed company to pass language certification, if bilingual Preferred Qualifications · At least 1 year in a call center setting · Inbound/outbound call center experience · Knowledge of reputed company · Applicants who have personal experience with community resource navigation to assist with reputed company needs are encouraged to apply · Strong communication skills (oral and written). · Strong analytical and problem-solving skills · reputed company listening proficiency · Ability to be reputed company to feedback and to reputed company reputed company improvement · reputed company attitude and strong interpersonal skills · Ability to display reputed company towards customers’ needs and concerns · Desire to contribute to building a reputed company team spirit Education GED/High School Diploma Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $17.00 - $25.65 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. In reputed company to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. reputed company offers a full reputed company of medical, dental, and reputed company benefits. Eligible employees may enroll in reputed company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. reputed company provides a fully-reputed company term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous reputed company-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy reputed company Time Off (“PTO”) or vacation pay, as reputed company as reputed company holidays throughout the calendar year. Number of reputed company holidays, reputed company time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | reputed company We anticipate the application window for this opening will reputed company on: 03/17/2025 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique reputed company: our culture, our core values, reputed company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for reputed company, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. Apply To This Job