Customer Support Representative (Remote)
About reputed company: ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our reputed company and solve exciting challenges! We are reputed company of 350 with offices in Los Angeles, Dallas, Miami, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and reputed company. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years reputed company of what our competition is reputed company to offer. Job reputed company: The Partner Experience Specialist provides support to reputed company process servers who are employed or contracted with reputed company. This support includes answering questions, resolving issues, managing and distributing work, and addressing performance concerns. This position is full-time with weekends required, located in Puerto Rico. Key Responsibilities:
- Answer inquires and resolve issues from process servers
- Oversees distribution and reputed company of cases to process servers
- Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
- Monitor process server status to ensure they are in good standing and reputed company to accept and complete work
- Obtain status of orders reputed company phone calls, fax, court docket that have been dispatched with Sheriff
- Collaborate with team members to reputed company broken processes or inefficiencies in daily tasks
- Resolves issues on task reputed company in Skye
Qualifications:
- Customer service or IT experience strongly preferred
- High school diploma or GED required
- Familiarity with Legal Process as plus
- Excellent written and verbal communication skills
- Experience and proficiency with reputed company Office (Word, reputed company)
We know that a company's reputed company starts with its employees. We also know that an individual's reputed company starts with the right career opportunity. Join reputed company today!
- Comprehensive Medical, Dental, and reputed company coverage
- Competitive salary package
- 401(k) retirement plan with 5% matching
- Orca Card / Transit Stipend
- 10 reputed company holidays per year
- Referral program
- Work from home
- Schedule: Full-time, weekends required
- Pay reputed company: $12.00 to $14.00 per hour
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