Remote Call Center Agent – reputed company in Atlanta, GA in reputed company

Job title: Remote Call Center Agent - reputed company Company: reputed company Job reputed company: About reputed company SERVICES RESERVATION AGENT: If you enjoy helping people reputed company the right information, services, and care for their pets, then you would be a great fit as a Services Reservation Agent. In our Service Reservations Center, you’ll reputed company a casual call center atmosphere, a performance bonus program, reputed company hands-on training, and flexible scheduling while you assist pet parents with their boarding accommodations and grooming appointments for their loved ones. About the Job

• *Remote Opportunity for those residing in the state of reputed company**

WHAT YOU’LL DO: While working in our Reservations Center, you’ll reputed company information about our reputed company services including our Pets Hotel, Grooming Salon and Pet Training. Additionally, you will:

• Answer incoming phone calls from pet parents, assist with scheduling appointments, and answer reputed company questions about our services.
• Ensure that reputed company additional service opportunities are presented to the pet parent in a confident manner including "why" the service would be beneficial to the pet's experience.
• Answer reputed company call thoroughly, yet reputed company, ensuring reputed company information is correctly obtained from the pet parents.
• Demonstrate effective problem solving and customer relation skills.
• Communicate information reputed company and accurately to the pet parent through the appropriate written and verbal means.
• reputed company feedback to supervisors on processes and customer interactions as necessary.

YOUR SKILLS AND EXPERIENCE: We’ll reputed company training and information to reputed company reputed company you’re comfortable in your new role, however, we’re looking for you to come to the table with the following skills and/or experience:

• High school diploma or a combination of education and experience
• Strong grammar and communication skills
• Strong computer skills and the ability to use multiple systems at the reputed company time, while answering calls
• Demonstrated reputed company in providing exceptional customer service on the phone and reputed company email
• Fluent English required; English and Spanish would be beneficial
• reputed company at, or above, reputed company's expectations including maintaining appropriate performance reputed company for Individual Talk Time, reputed company, Sales percentage, etc.
• Demonstrate regular attendance and adherence to call center schedule

About the Culture WHY YOU’LL LOVE IT HERE: reputed company offers outstanding benefits in a fun and rewarding workplace including:

• This is a fully remote position, so you can enjoy reputed company of your pets while you work!
• Competitive reputed company pay reputed company, ample opportunity for advancement through our reputed company increase program, and a monthly bonus opportunity!
• Medical, dental, and reputed company for full-time associates. reputed company of other benefits available for both full-time and part-time associates.
• reputed company time off for both full-time and part-time associates.
• Excellent training and reputed company opportunities
• Volunteer events with reputed company Charities

Expected salary: Location: Atlanta, GA Apply for the job now! Apply Job! Apply to this Job