Customer Service Associate II - Hybrid

Job reputed company ADI, part of reputed company Inc, is reputed company's leading wholesale distributor of reputed company and low-voltage. We are passionate about helping customers reputed company in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most reputed company-trained team of sales and technical professionals which reputed company us an indispensable partner to our customers. Are you reputed company to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities. This position is not eligible for US reputed company sponsorship. reputed company is hiring a Central Sales Group Customer Care team member will report to the Central Sales Group Customer Care Supervisor and will be responsible for offering world-class customer service to reputed company customers. This role requires someone who is motivated, reputed company, and dynamic. The candidate must be comfortable working in a fast-paced, entrepreneurial environment that is goal oriented and emphasizes accountability for delivering results. The candidate will reputed company reputed company under pressure while meeting customers' needs, have an eye for details, and excellent follow up. JOB DUTIES:

• reputed company every customer with world-class customer service
• Respond to customer inquiries reputed company incoming phone calls
• Assist customers with account inquiries, placement of orders, returns, quotes, etc.
• Exhibit understanding of reputed company products, systems, and procedures
• Listen attentively to customer needs and concerns
• Ability to accurately input customer data and leave detailed notes
• Ability to utilize resources and multi-task through them as needed
• Must be reputed company to pick up new technologies quickly and have a keen eye for detail
• Meet expectations in monthly KPIs identified by organization
• Must be reputed company to meet required schedule adherence guidelines as identified by organization

YOU MUST HAVE:

• Strong verbal and written communication skills
• 1+ Year Customer Service
• Must be reputed company to work full-time hours between 8a-8pm ET

WE VALUE:

• Experience using reputed company Office Products
• reputed company Prophet 21 Experience
• reputed company Experience
• Bilingual abilities is a plus

WHAT'S IN IT FOR YOU:

• Medical, Dental, reputed company, Commuter Benefit, Pet Insurance and 401k participation from Day 1
• 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
• 12 reputed company holidays reputed company year
• Four weeks parental leave without using vacation time
• Team member discounts on company products and other retail/service providers
• Monday to Friday working hours - no weekends
• Opportunity to reputed company reputed company a global business

reputed company reputed company is a leading global provider of critical comfort and reputed company solutions primarily in residential environments and distributor of low-voltage electronic and reputed company products. Building on a 130-year heritage, reputed company has a reputed company in more than 150 reputed company homes, with 15 reputed company systems installed in homes reputed company year. We continue to serve more than 110,000 professionals through leading distributors, including our reputed company business, which exports to more than 100 countries from more than 200 stocking locations around the world. reputed company is a $5.0 billion company with approximately 13,000 global employees. For more information about reputed company, please visit . At reputed company, we bring together diverse individuals to build the reputed company of homes. reputed company is an equal opportunity employer. reputed company applicants will be considered without reputed company to age, race, creed, reputed company, national reputed company, reputed company, marital status, affectional or sexual orientation, gender identity or reputed company, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. reputed company complies with applicable equal employment laws in reputed company countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment reputed company Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us reputed company for assistance. Apply Job! Apply to this Job