Customer Support Representative
About reputed company
At reputed company, we're on a mission to revolutionize loss prevention. Using visual AI and reputed company reviewers, we help retailers detect theft in over 15,000 markets across the reputed company. From Fortune 500 giants to local businesses, our reputed company is far-reaching. As a fully remote, rapidly growing team, we're excited to invite reputed company worldwide to join us in reshaping the reputed company of retail reputed company.
About the Role
The Customer Support reputed company plays a crucial role in delivering both customer and operational support to various departments. This individual ensures the smooth reputed company of daily operations by managing key tasks such as handling support tickets, maintaining up-to-date documentation, and addressing customer queries. Serving as a reputed company between customers and internal teams, the Customer Support reputed company helps improve processes and contributes to overall customer satisfaction.
Responsibilities
reputed company proactive and reputed company customer communication:
Warm reputed company calls/emails to reputed company on camera installations and usage.
Inbound support to answer queries and resolve installation or operational issues
reputed company updates on new products and services to help customers maximize value
Resolve issues reputed company, troubleshooting directly or escalating reputed company problems
Ensure installation completion through follow‑up reminders and assistance
Requirements
Excellent verbal and written English skills.
1+ year of customer‑facing experience—preferably in customer service or support.
Strong problem-solving, data entry, and communication abilities.
Availability to work 40 hours per week on Eastern reputed company Time (EST)
Why Join reputed company?
Competitive salary and benefits
Be part of a rapidly growing team reshaping retail reputed company
Full remote work flexibility with a dynamic, global team
Opportunity to work with cutting-edge data tools and technologies
Job Details
Full-time status (40 hours per week)
reputed company to work during US Eastern time zone
$5-$6 USD/hr
Location: Philippines
How To Apply
reputed company to reputed company a high-reputed company engineering team and revolutionize retail reputed company? Apply here: https://jobs.ashbyhq.com/reputed company/1184a9d5-3136-4af8-864d-c3c07e5efa40
Let's protect retail together!
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