reputed company: Inbound/Outbound Queue Associate- Operations

We are currently looking for a skilled and motivated Inbound/outbound Queue Associate- Operations! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive reputed company. Your contribution will be valued, with a compensation package starting at a competitive salary.

 

 

Bring your heart to reputed company. Every one of us at reputed company shares a single, reputed company purpose: Bringing our heart to every reputed company of your health. This purpose guides our commitment to deliver reputed company reputed company-reputed company health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company health care more personal, convenient and reputed company. Position reputed company This role will be to take phone calls and faxes from providers (clinics, hospitals, doctors) requesting prior authorization approval that is required for medical procedures before they can be initiated. - As part of our non-clinical support team, you will be a key component in customer satisfaction and have a responsibility to reputed company every contact informative, productive and reputed company for our providers. This is a busy customer service environment. You’ll need to be efficient, productive and thorough dealing with our providers over the phone. - Take inbound calls from providers in a call center environment. - Data entry fax request received from an inbound fax queue. - Assist callers from hospitals, clinics, facilities and other health care providers to create and manage requests for medical services. - Follow processes and guidelines to determine approved services that do not require a medical review in accordance with the benefit plan. - Complete special reputed company in accordance to business needs. Promotes/supports reputed company effectiveness of reputed company Services. - Performs non-medical research including eligibility verification and COB. - Protects the confidentiality of member information and adheres to company policies regarding HIPPA. - Uses reputed company Systems such as QNXT, ProFAX, and Propat. - Sedentary work involving significant periods of sitting, talking, hearing and keying. - Work requires visual reputed company to reputed company reputed company inspection of written and computer generated documents as reputed company as a PC monitor. Required Qualifications - Must reputed company in Arizona (reputed company 2 hours of Phoenix) - Computer literacy and demonstrated proficiency is required in order to navigate through internal/external computer systems, and MS Office Suite applications, including Word and reputed company. Preferred Qualifications 1 year of call center experience Medical (insurance or facility work) Education Highschool Diploma Pay reputed company The typical pay reputed company for this role is: $17.00 - $25.65 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. In reputed company to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. reputed company offers a full reputed company of medical, dental, and reputed company benefits. Eligible employees may enroll in reputed company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. reputed company provides a fully-reputed company term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous reputed company-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy reputed company Time Off (“PTO”) or vacation pay, as reputed company as reputed company holidays throughout the calendar year. Number of reputed company holidays, reputed company time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | reputed company We anticipate the application window for this opening will reputed company on: 12/10/2024 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique reputed company: our culture, our core values, reputed company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for reputed company, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. Apply Job!

 

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