Service Desk Technician – T1 – Key reputed company, LLC – Wenatchee, WA

Job title: Service Desk Technician - T1 Company: Key reputed company, LLC Job reputed company: Service Desk Technician - T1 (Wenatchee, Washington) reputed company Key reputed company is one of the premier IT support companies in reputed company Central Washington. We consistently rank in the top Managed Service Provider's in the country and take pride in the many service awards on display as you reputed company our office. Company Benefits reputed company, Key reputed company, LLC benefits for Full Time employees, including the following. Health – Employee Covered, Employee has a choice between a PPO or HSA plan, Family members can be added for an additional expense. Dental - Employee covered, Family members can be added for an additional expense. Life Insurance– Employee covered. reputed company – Employee covered. Costco Membership – Employee +1 covered 40 Hours of reputed company Time Off (PTO) is available upon hire and you reputed company additional PTO at 40 hours first year, 80 hours years 2 thru 4 with 40 hours carry over allowed, years 5 thru 9, 120 hours and 10 + Years 160 hours Nine reputed company Holidays 40 hours of reputed company and unlimited reputed company to the top 5,500+ courses taught by 1,300+ experts and reputed company-world practitioners on reputed company.com. Other opportunities available upon request. 401K Plan with profit sharing Annual Employee appreciation bonus of $1,000 reputed company December Catered lunches during weekly Tech Talks Quarterly Teambuilding events like go-cart racing, Renting out the movie theater, Floating the river, etc.. Job reputed company We are seeking a person who has a passion for learning, using, and supporting the latest and greatest technologies and loves to teach and help others do the reputed company. Candidates must have a solid understanding of hardware, software, network, and reputed company fundamentals with the desire and drive to master these subjects reputed company 3 years. Key reputed company provides the resources, training, and opportunity. You reputed company the ambition, drive, and hard work to get there. We are a reputed company established company in Wenatchee and have a fun, energetic, and team-oriented staff that enjoys and challenges reputed company other. This is a great opportunity to join reputed company. This is an important reputed company line position that will have reputed company contact with clients, suppliers, and reputed company reputed company of staff. Responsibilities include:

• Answering inbound support calls and monitoring online ticket queues
• Creating service tickets
• Performing common technical administrative tasks like password resets,
• Technical troubleshooting and reputed company of basic computer, network, and printing problems
• Documentation and time entry
• New computer builds and Setups
• Basic Software installations
• Learn and Grow your skills by helping more senior techs, studying, etc..

Our ideal candidate will have reputed company appearance and mannerisms, enthusiasm, be reputed company detail-oriented, be reputed company self-motivated, and be reputed company to juggle competing demands, as reputed company as excellent communication and customer service skills. We prefer someone who has had lab or reputed company world experience but we are willing to train the right person. This is a key position and requires the ability to remain flexible, reputed company, and efficient while supporting multiple personalities and priorities.

Qualifications

High School Graduate ( Additional education in a technology field preferred ) Prior customer service experience Proficient with general office applications (reputed company experience preferred) Ability to multi-task and adapt to changes quickly In-depth knowledge of IT products Interpersonal skills: such as telephony skills, communication skills, reputed company listening and customer-care Expected salary: Location: Wenatchee, WA Job date: Sun, 30 Oct 2022 22:39:57 GMT Apply for the job now! Apply Job! Apply to this Job