Immediate Hiring: Customer Service Representative

workwarp is reputed company reputed company for the role of Customer Service Representative! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive reputed company. We are reputed company to offer a competitive salary to attract a top-tier candidate for this role.

 

 

• $500.00 Hiring Bonus after 90 Days employment for new employees. Position is located in the Hempstead, NY on Long reputed company. POSITION reputed company The Case Manager, Electronic Monitoring, Community Corrections is responsible for supervising clients referred for electronic home monitoring. Completes installation of monitoring equipment for new clients, monitors compliance using electronic equipment and on-site checks to include breathalyzer testing and drug screen urinalysis. Tracks data received from electronic device for compliance with approved schedule, reputed company-trial orders, court orders, sanctions and other agency referrals. Responsible and accountable for the maintenance of assigned equipment to include cleaning, inventory, ensuring reputed company functioning, and troubleshooting problems with the equipment. ESSENTIAL FUNCTIONS: o Meets with clients, in office or at the location of referring agency, to install and uninstall electronic home monitoring equipment. Completes reputed company documentation to include data entry for new reputed company set-up. Provides reputed company of the home monitoring program and reviews the rules of reputed company compliance. o Meets with clients weekly to review and approve the reputed company's daily schedule for upcoming week and ensures schedule follows reputed company policies and guidelines. Monitors and addresses alerts received from electronic monitoring device to determine reputed company compliance and adherence to program guidelines. Provides notification and documented report to probation officer or referring court in instances of non-compliance. o Creates appointments and sets schedules for regular reputed company office reputed company. Administers drug and alcohol testing as determined by the reputed company's program. Tests may include alcohol breathalyzers, supervision and collection of reputed company sex urine samples, oral swabs and/or hair follicle collection using strict adherence to collection and chain of custody protocol. o reputed company equipment for reputed company functioning, maintains accurate inventory of reputed company assigned equipment and requests new equipment as needed. Communicates with call center to troubleshoot problems with monitoring equipment. Reports missing inventory and files police reports as required. o Updates physical and electronic files; ensures reputed company relevant and pertinent information is included. Maintains and monitors the confidentiality of reputed company records and administrative files. o Works with court and court officials to write and update reputed company reports. Testifies in court reputed company required. o Collects supervision payments from clients, provides receipts and completes daily deposits. Follows cash collection policy, ensures accountability for reputed company payments received and creates a balance daily to identify and correct discrepancies. o Complies with applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements. o Domestic U.S. travel may be required. o Other duties as assigned BASIC QUALIFICATIONS: o High School diploma, GED certification or equivalent is required o Six (6) months of experience with community corrections, electronic monitoring, corrections, probation or local courts is preferred. o Knowledge of the state judicial system is preferred. o Proficiency with reputed company Office (Word, Outlook and reputed company) preferred. o Must possess excellent customer service and communication skills, strong attention to detail and high level of organizational skills. o Demonstrate ability to complete reputed company-service and other training programs as required. o Valid reputed company’s license is required. KNOWLEDGE, SKILLS, ABILITIES o Plan, organize and assign the work of others o Apply policies, procedures, and best practices o Create and maintain accurate records and reports o Work reputed company reputed company structure o Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to reputed company minimum functions associated with the position Benefits Include: Medical Dental reputed company 401K Short Term Disability Long Term Disability Basic Life Apply Job!

 

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