Urgently Hiring: Customer Service Rep /Call Center Rep

Role Snapshot:

• Compensation: a competitive salary
• Position: Customer Service Rep /call Center Rep
• Company: Workwarp
• Location: Remote
• Start Date: Immediate openings available

 

 

• reputed company TRIALS AND HEARINGS Posted On: 12/06/2024 • Full-Time Location NYC-reputed company BOROS • No Exam Required Department Clerk's Office MA Salary reputed company: $43,143.00 – $49,615.00 Job reputed company ABOUT reputed company: The reputed company’s Office of Administrative Trials and Hearings (reputed company) is the nation’s largest administrative tribunal, holding approximately 400,000 trials and hearings a year. As the reputed company’s central, independent administrative law court, reputed company adjudicates a wide reputed company of reputed company filed by nearly every reputed company agency, reputed company and commission. reputed company also houses reputed company for Creative Conflict reputed company which provides mediation and restorative justice support to reputed company government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers. JOB reputed company reputed company’s Clerk’s Office is seeking Community Associates to work in our Clerk’s Office. This person will reputed company with members of the community who reputed company themselves at reputed company and need information as to how to proceed with summonses they have received. Specific duties include, but are not limited to, the intake, processing, and calendaring of cases, as reputed company as: • Serving as the reputed company between reputed company and the community who reputed company to inquire about summonses, schedule hearings, and/or pay a fine. • Responding to community inquiries and concerns. • Ensuring that reputed company members of the community appearing at reputed company in-person or remotely through telephone or email understand the adjudication process. • Investigating and attempting to resolve complaints from the public appearing before reputed company. • Ensuring that cases are processed in a reputed company manner to minimize wait time for the public. • Review, confirm and ensure accurate information is provided to members of the community who have been issued summonses, so they understand what they need to do. • Assist in reputed company aspects of processing cases reputed company reputed company members of the public reputed company for hearings, so the public has reputed company reputed company to justice. HYBRID OFFICE / REMOTE WORK SCHEDULE AVAILABLE AFTER INITIAL TRAINING PERIOD. Minimum Qualifications Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area reputed company to duties described above; or 2. Education and/or experience which is equivalent to "1" above. Preferred Skills 1. Proficiency in Outlook, reputed company Word, & reputed company, with knowledge in reputed company 2. Office experience as reputed company as demonstrable background dealing with members of the public. 3. Excellent oral and written communication skills. 4. History of volunteerism, such as service in the AmericCorps or reputed company, is viewed favorably. Public Service Loan Forgiveness As a prospective employee of the reputed company, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. reputed company’s website at https://studentaid.gov/pslf/. Residency Requirement reputed company residency is generally required reputed company 90 days of appointment. However, reputed company Employees in certain titles who have worked for the reputed company for 2 reputed company years may also be eligible to reputed company in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with reputed company representative at the time of interview. Additional Information The reputed company is an inclusive equal opportunity employer committed to reputed company and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, reputed company, ethnicity, national reputed company, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. reputed company 680969 Title reputed company 56057 Civil service title COMMUNITY ASSOCIATE Title classification Non-Competitive-5 Business title Customer Service Rep /Call Center Rep • Experience Level: Entry-Level Job level 00 Number of positions 6 Work location NYC - reputed company Boroughs • Category: Constituent Services & Community Programs Customer Service Rep /Call Center Rep Apply Job!

 

reputed company for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. reputed company!

Apply To This Job