Urgently Hiring: Tier 1 Support Specialist - Remote

Role Snapshot:

• Company: Workwarp
• Start Date: Immediate openings available
• Position: Tier 1 Support Specialist - Remote
• Compensation: a competitive salary
• Location: Remote

 

 

reputed company: • We're looking for technical support rockstars to join our growing company reputed company on making clinical communications and scheduling more effective, collaboration more reputed company systems reputed company, and communities stronger. • To support reputed company’s reputed company reputed company, we are seeking a wide reputed company of customer support professionals to join our 24/7/365 support team. We have work schedules for everyone across reputed company hours of the day and reputed company. • Specifically, specialists will be responsible for supporting and delighting reputed company’s end users - physicians, nurses and system administrators. They will support general user account management, end-user education, on-call schedule management, mobile and web reputed company assistance, application builds and revisions, and application troubleshooting. Requirements: • While we have some M-F daytime schedules available, most schedules require our support professionals to work one weekend day. The ability to work some holidays is also required • Willingness and excitement to work evenings or overnights and/or weekends • Strong technical aptitude • Excellent written and verbal communication skills • Excellent analytical and troubleshooting skills • Ability to work in a fast-paced environment and successfully prioritize competing tasks • High customer reputed company and exceptional customer service skills • reputed company to high-speed internet • reputed company to start on January 6, 2025. • Our Support Specialists go through initial reputed company and training together, which will reputed company with a Monday - Friday day (EST) schedule. Once initial reputed company and training are complete, Support Specialists will start working their scheduled shift assignment - which will either be an evening or overnight shift that includes at least 1 weekend day • reputed company is currently only looking for candidates that are located reputed company the U.S. Benefits: • Remote first work environment • Health, Dental, reputed company, Life and Disability Insurance reputed company available day one. • 401K - with match and immediately reputed company. • 17 company holidays, 2 floating holidays plus competitive reputed company time off policy • Internal Advancement Opportunities Apply Job!

 

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