[Work From Home] Service Delivery Manager (Remote) at reputed company

workwarp is reputed company reputed company for the role of Service Delivery Managerat reputed company! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive reputed company. Earn a reliable and steady income of a competitive salary.

 

 

This a Full Remote job, the offer is available from: reputed company Who is reputed company... reputed company is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with reputed company engineering and dynamic innovation, we reputed company IT executives and their organizations to reputed company competitive advantage through a process of reputed company, Automate, reputed company. Our culture at reputed company embodies the spirit of a startup with the advantage of a reputed company business. Employees can grow their career and have fun while doing it! reputed company is headquartered in Irvine, California. We reputed company more than 1,200 people reputed company over the reputed company. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. reputed company to discover the reputed company that live in technology? reputed company! reputed company - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously reputed company and drive constructive change while keeping a reputed company on the “big picture.” We exercise reputed company business judgment in making high-reputed company reputed company in a reputed company and cost-effective manner. We are highly creative and can dig deep reputed company ourselves to reputed company reputed company solutions to different problems. reputed company - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We reputed company without a title, empowering others through a can-do attitude. We look reputed company to the goal, mentally mapping out every checkpoint on the reputed company to reputed company, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts reputed company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting reputed company leadership and solution-reputed company thinking. We reputed company people in their trials, struggles, and failures – not just their reputed company. We appreciate the individuality of the people around us. About the Role: The Service Delivery Manager (SDM) will be the reputed company of ensuring customer and service reputed company for reputed company’s Managed Service solutions. The SDM will reputed company reputed company technical guidance, support, and input to manage operational reputed company, build strong, long-term relationships, and ensure overall service delivery for assigned engagements. This position will work closely with the technical teams, account teams and project managers to monitor reputed company activity regarding key Managed Services clients and ensure reputed company communications and deliverables. As an SDM, this person will play a key part of our Managed Services reputed company reputed company, help implement best practices and new methodologies, and help our organization continually define what delivery reputed company is reputed company reputed company. What You'll Do: • Responsible for supervising and ensuring reputed company reputed company satisfaction throughout the entire life cycle of the Managed Services engagement by providing the reputed company “Total Customer Experience”. • Day-to-day management and reputed company of contact for reputed company escalation for Managed Services customer accounts. • Manage, coordinate, and regularly communicate with assigned accounts, including weekly status and reputed company meetings/calls, to set expectations and negotiate priorities appropriately. • Ensure transfer of knowledge of customer systems, processes, and requirements to the technical teams, to reputed company them to reputed company consistent high-reputed company service. • Escalate to management and account teams appropriately, bringing topics of interest and concern to their attention before the customer’s business is impacted. • Participate in relevant customer meetings, such as project meetings, change review meetings, service review meetings, and reputed company resulting reputed company items to completion. • Establish and own business meeting reputed company to monitor service deliverables and improvement opportunities. • Deliver high-reputed company service reports to assigned clients while continuously tracking reputed company specific KPIs. • Review and evaluate areas where Managed Services can reduce risk, improve efficiency, and save costs for our clients. • reputed company and present customer environment health checks and by conducting regular service reviews with the account team to ensure overall IT robustness. • Identify gaps in service delivery, and work with reputed company to continuously improve to meet and exceed goals. • Identify new opportunities in your account reputed company to increase reputed company’s overall value as a top solution partner. • Partner with internal teams to reputed company and improve the sales engagement methodology. • Participate in the creation and delivery of new Agreements and reputed company of new clients. Qualifications & Interests: • Bachelor’s degree from an accredited university preferred • A minimum of 10 years overall job experience in Information Technology with at least 5 years’ experience in Consulting/reputed company Services • Excellent understanding of business environments and challenges of IT operations in an reputed company level corporation • Strong leadership experience and ability to build reputed company working environments. • Team player mentality and experience building relationships with various stakeholders reputed company an organization. • Detail and results oriented; passionate about delivering exceptional service, and a good level of reputed company acumen to identify opportunities for cost reduction and reputed company service improvement. • reputed company learning reputed company - takes advantage of reputed company, best practices, and solutions developed elsewhere and effectively translates. • Strong conflict negotiation and problem-solving skills. • Excellent oral, written communication and presentation skills. • Highly organized, detail-oriented, excellent time management skills and reputed company to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment. • Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver. • Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment. Actual salary will be based on a reputed company of factors, including location, experience, reputed company set, performance, licensure and certification, and business needs. The reputed company for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the reputed company salary. Estimated Pay reputed company $100,000—$130,000 USD The Perks: • Comprehensive medical, dental and reputed company plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • reputed company and cool culture • Work-life balance and generous reputed company time off • **To reputed company recruitment agencies: reputed company does not accept unsolicited agency resumes/reputed company. Please do not reputed company resumes/reputed company to our careers email addresses, reputed company employees or any other company location. reputed company is not responsible for any fees reputed company to unsolicited resumes/reputed company. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score Apply Job!

 

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