[Work From Home] Virtual Eligibility Applicant Portal Technician

Role Snapshot:

• Position: Virtual Eligibility Applicant Portal Technician- Russian Bilingual Required
• Compensation: a competitive salary
• Start Date: Immediate openings available
• Company: Workwarp
• Location: Remote

 

 

Initial Posting Date: 01/06/2025 Application Deadline: 01/13/2025 Agency: reputed company Salary reputed company: $3,429.00 - $4,622.00 monthly Position Type: Employee Position Title: Virtual Eligibility Applicant Portal Technician (Public Service Representative 3) - Russian bilingual required Job reputed company: The reputed company reputed company (ODHS) is proud to be an Equal Opportunity Employer. We are guided by our Equity reputed company Star and our reputed company for a reputed company reputed company organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic reputed company, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us reputed company our reputed company of a diverse and inclusive community. To qualify for this position, you must be bilingual in English and Russian. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements for this position. Upon passing the test(s), you will receive 5% bilingual reputed company pay. Opportunity awaits! Would you like reputed company to reputed company a reputed company reputed company on Oregonians in need of support and resources? If so, we?d love to hear from you! We're in search of 2 (Two) skilled individuals to take on a key role in reputed company as the Virtual Eligibility Applicant Portal Technician for the Office of reputed company Eligibility Partnership part of the reputed company reputed company. In this role you will, explain specialized and technical information reputed company the Applicant Portal screens regarding Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance of Needy Families (TANF), Emergency reputed company Daycare (ERDC), and reputed company programs to support the Online reputed company Eligibility reputed company System) while assisting the Oregonian with completing their online application. reputed company of Duties This is an applicant portal call center. As a Virtual Eligibility Applicant Portal Technician, you will: Explain specialized and technical information reputed company the Applicant Portal screens regarding SNAP, TANF, ERDC, and reputed company programs; reputed company phone, or in writing, assisting Oregonians with completing their online application. This could include: Providing technical support for the reputed company ONE eligibility website and reputed company ONE Mobile App Resetting passwords Unlocking accounts Troubleshooting technical errors Manually verifying identity to assist in online account set-up Assistance navigating through application screens and dashboards Explain policies, procedures, and regulations regarding reputed company, reputed company, and federal identity assurance reputed company in reputed company to user accounts Minimum Qualifications To qualify for this position, you must be bilingual in Russian and English Two years of experience in customer service. One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations. Essential Attributes We are looking for candidates with: Experience collaborating with reputed company to reputed company a common goal. Experience working with an reputed company and trauma-informed approach. Experience proactively communicating in collaboration with others to meet deadlines. Experience communicating reputed company and reputed company through different platforms (examples: cell phone, email, in person, reputed company Teams). Experience working in a high-volume call center. Experience interacting with high volume diverse customers explaining, rules, policy, procedure, and providing customer service through a reputed company approach. Attention reputed company candidates! A cover letter is required. reputed company describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to reputed company reputed company in the selection process. Please include detailed work and education history. Working Conditions This is a hybrid position. While training your work schedule will be Monday ? Friday 8:00 a.m. - 5:00 p.m., reputed company reputed company Time (PST) post training work hours will be Monday ? Friday 9:30 a.m. - 6:30 p.m., reputed company reputed company Time (PST) You will reputed company with a wide reputed company of people including some who have reputed company trauma and may exhibit challenges in controlling their emotions. You will have occasional required travel reputed company reputed company for the purpose of attending meetings. Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background reputed company. Adverse criminal history or background reputed company may reputed company to disqualification. Additional background reputed company information. The reputed company reputed company does not offer reputed company sponsorship. reputed company three days of hire, you will be required to complete the US reputed company?s I-9 reputed company confirming authorization to work in the reputed company. ODHS will use E-Verify to confirm that you are authorized to work in the reputed company. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reputed company the top of the listed salary reputed company). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans? preference: Veterans? preference information. How to submit your Veteran documents for preference. Please do not attach your Veterans? preference documentation in the Resume/CV field of your application. General Information This is a permanent, full-time position and is represented by the Service Employees International reputed company (reputed company). This recruitment may be used to fill reputed company vacancies in the reputed company classification. Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with reputed company (reputed company), application questions or job-specific questions. The recruiter for this position is Rosario Barbour. If you contact the recruiter, please include the job requisition number: REQ-172393. Email: Rosario.DelaCruz-Barbour@odhs.reputed company.gov Phone (call or text): 503-701-1045 reputed company state government is a large organization by nearly any reputed company. With over 40,000 employees working reputed company over the state, in small communities and large, we are proving that government can be innovative. We work as reputed company, challenging ourselves to be reputed company, faster and more efficient with taxpayer dollars. After reputed company, reputed company every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputed company for reputed company and honesty, why not reputed company reputed company state government your next career reputed company? Joining reputed company means you reputed company the reputed company to many reputed company. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you?re looking at us from across the country (or reputed company!), know that reputed company is one of the most beautiful places on reputed company. Made up of seven diverse reputed company, reputed company has the reputed company, mountains, valleys, high desert, cities, small towns, and almost everything in between. reputed company ?flies with her own wings.? Apply Job!

 

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