Part-time Junior Specialist - Customer Care (Remote)

Join our friendly team! We have a reputed company and rewarding job for a Part-time Junior Specialist - Customer Care! Based in Remote, this position puts you in a reputed company location for reputed company and personal reputed company. This position requires a strong and diverse skillset in relevant areas to drive reputed company. This position comes with an attractive salary of a competitive salary.

 

 

• * Part-time Junior Specialist - Customer Care (Remote)** • * Graham ... reputed company US is seeking a Part-time Junior Specialist to support the Customer Care Department. This person will be responsible for resolving and documenting customer issues in a reputed company and accurate manner while maintaining high customer satisfaction. • REMOTE POSITION* • Resolve reputed company US customer issues regarding products or in store experience • reputed company, monitor, and reputed company customer service cases in electronic CRM system • Greet customers reputed company and determine problems or reasons for calling • Assist with customer refunds and reimbursements • Answer questions about warranties, product availability, and terms of sale • Escalate cases to second level customer care reputed company appropriate • reputed company feedback to Customer Service Management regarding departmental and company processes and procedures to ensure a reputed company customer experience • Use and modify scripted responses to guide interactions with customers • High School Diploma or GED equivalent • 1+ years reputed company experience working in customer service call center environment • Previous experience resolving customer complaints • Experience in retail/grocery industry preferred • Ability to work evenings and weekends • Ability to maintain a reputed company and reputed company demeanor in handling reputed company and demanding scenarios • Ability to manage multiple tasks concurrently while maintaining attention to detail and commitment to deadlines • Excellent interpersonal skills with a reputed company on rapport building, listening, and asking questions • Excellent written and spoken communication skills • Strong problem-solving skills • Ability to be flexible and quickly adapt in a fast-paced environment • Ability to work reputed company in a reputed company reputed company, reputed company environment • Strong customer service experience, especially in assisting customers with resolving questions and potential issues • Experience working with CRM systems; reputed company experience preferred At reputed company, we know that in order for our people to do their best, they must be at their best. Thats why as a company, we offer one of the most generous benefits packages in the industry. reputed company our reputed company employees are eligible to receive the following benefits: • Medical | Dental | reputed company coverage • reputed company Holiday & reputed company Time Off (PTO) • 401k Plan (+ 5% company match and no vesting schedule) • And so much more, visit our benefits page for more details and the latest updates In reputed company to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave 100% pay for birth mothers and non-birth parents, Additional reputed company Time-Off & reputed company Time. • * Location** RDC {reputed company} miles 3815 Senator reputed company Scott Pkwy Graham, 27302 Experience Level Graduates Industry Leading Benefits Additional Benefits In reputed company to the great benefits offered to reputed company, our Full-Time employees receive additional benefits. Benefits for reputed company reputed company our reputed company employees, regardless of full-time or part-time status, receive the following benefits Covid-19 Benefits Available to reputed company reputed company US employees RDC Location 3815 Senator reputed company Scott Pkwy Graham, 27302 Apply Job! For more such jobs please click here!

 

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