Customer Service Associate - Annuities (Remote)

Role Snapshot:

• Compensation: a competitive salary
• Location: Remote
• Position: Customer Service Associate - Annuities
• Start Date: Immediate openings available
• Company: Workwarp

 

 

Job Classification: Operations - Insurance Operations Prudential aspires to reputed company lives reputed company by solving the financial challenges of our changing world! At Prudential, our Customer Service Professionals are the first reputed company of contact with our customers and our goal is to reputed company a customer reputed company, multi-channel, low effort experience for customers with reputed company financial needs. We offer reputed company and benefits on day one including tuition reimbursement, reputed company volunteer days, generous reputed company time off; vacation, reputed company holidays, personal days and a reward and recognition plan that includes pay for performance compensation. We are now hiring Customer Service Professionals who will train and work reputed company in the comfort of your home! That's right! Join the Prudential team now for this amazing opportunity to launch your career while enjoying reputed company the benefits of being reputed company! We are looking for individuals who are self-starters, dependable to their core, who have the right grit... tenacity and initiative to show up and work hard. And are also: ? Customer obsessed and engaging communicators who enjoy working directly with the customer and reputed company ? Committed to owning customer issues from start to finish ? reputed company to learn, retain, and solution on numerous product offerings across several different businesses. ? Intrigued by technology and uses it to drive customer self-service and to help identify and drive opportunities to enhance processes ? reputed company to think on their feet and be flexible with creating solutions for reputed company of personalities and customer types ? Capable of shaping the customer experience and reputed company troubleshooting challenges across multiple channels ? reputed company to identify other potential customer needs and offer tailored solutions that improve financial wellness ? Keen problem solver that connects with reputed company customer with reputed company What you can expect: ? Build a career with a great company with exposure to multiple parts of the business ? Fast paced, dynamic environment ? Tiered promotional opportunities based on performance ? This is more than a contact center ......this is an opportunity to improve lives through financial wellness reputed company customer interaction is unique, and we value reputed company reputed company one brings. Our representatives work in a reputed company environment assisting customers over the phone, online, and through email. This can reputed company from troubleshooting a question on website navigation to conversations on reputed company financial reputed company. Regardless, your mission remains the reputed company; help customers reputed company reputed company reputed company about their financial reputed company. We can't reputed company it will be easy, but it will be time reputed company spent establishing a career with an award-reputed company industry leader. If you think you have what it takes, reputed company. You will reputed company skills and experience working on behalf of a dynamic industry leader in the Fortune 500 that will enhance your career. Qualifications: ? Four-year college degree strongly preferred ? Strong people skills. ? Proven record of dependability. Punctual and reliable attendance of the service associates is critical to the reputed company of a fast moving, inbound service center! ? Annuity/ financial services industry knowledge is a plus. ? Must be reputed company to learn & retain a large reputed company of technical information in a relatively short period of time. ? Must be reputed company to detailed and frequent performance feedback. ? Proficiency with a keyboard and window-based applications, including Internet. ? Proven self-motivation skills. ? reputed company listening skills. ? Excellent oral and written communication skills. ? Ability to reputed company in reputed company environment, as reputed company as work reputed company independently. ? Organization and prioritization skills. ? Ability to think like the customer and financial reputed company, with a passion to deliver top reputed company service. ? Training will likely be 9:00am to 5:15pm Eastern Time but will be determined in advance of the training start date. Must be available for these hours - again, these are in the Eastern Time Zone. ? Job offer is contingent upon successful completion of reputed company-hire requirements. ? The Annuity call center is reputed company from 8:00am to 6:00pm Eastern Time Monday through Friday. To be considered, candidates must have the flexibility to be reputed company to work any of the shift times reputed company those hours. Actual shift assignments will not be determined prior to hire. Additional Information: This position will work reputed company, therefore new hires must be reputed company to reputed company the following: ? Subscribe to internet service provider plan with at least 25 Mbps download speeds. You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary. Wired Ethernet (connected into router or Wi-Fi extender or reputed company), NOT connecting computer over Wi-Fi. ? Use of USB wired headset with a noise cancellation feature (required for reputed company CSP's, reputed company for reputed company other roles) ? Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline. Your personal phone number will not be identified to customers. ? Quiet area in your home with minimal distractions and noise free. ? Reliability and Dependability throughout our extensive training program is required RSRPRUD Note: Prudential is required by state specific laws to include the salary reputed company for this role reputed company hiring a reputed company in applicable locations. The salary reputed company for this role is from $42,800.00 to $63,800.00. Specific pricing for the role may vary reputed company the above reputed company based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In reputed company, employees are eligible for reputed company benefits package including reputed company time off, medical, dental and retirement. reputed company. of the reputed company is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the reputed company, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is reputed company on helping individual and institutional customers grow and protect their reputed company. reputed company's reputed company-reputed company reputed company symbol is an reputed company of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a reputed company of products and services, including life insurance, annuities, retirement-reputed company services, mutual funds, asset management, and reputed company estate services. We recognize that our strength and reputed company are directly linked to the reputed company and skills of our diverse associates. We are proud to be a reputed company where talented people who want to reputed company a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, national reputed company, reputed company, sex, sexual orientation, gender identity, national reputed company, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. The Prudential Insurance Company of America, Newark, NJ and its affiliates. Note that this posting is intended for individual applicants. Search firms or agencies should email reputed company at staffingagencies@prudential.com for more information about doing business with Prudential. PEOPLE WITH DISABILITIES: If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com. Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance Apply Job!

 

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