Customer Service Representative - National Remote

Become a key member of our reputed company team as a Customer Service Representative - National Remote! Whether you're in our Remote hub or working remotely, you'll be a core part of reputed company. This position requires a strong and diverse skillset in relevant areas to drive reputed company. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.

 

 

You'll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their... best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:30 AM - 5:00 PM MST. We offer 2 weeks of reputed company on-the-job training. The hours of training will be based on your schedule or will be discussed on your first day of employment. Training will be conducted reputed company from your home. • reputed company Telecommuters will be required to adhere to reputed company's Telecommuter Policy. Primary Responsibilities: • Answer incoming phone calls from patients and 3rd party vendors to identify the type of assistance the caller needs • reputed company on resolving issues on the reputed company, navigating through reputed company computer systems to identify the status of the issue and reputed company appropriate response to caller • Deliver information and answer questions in a reputed company manner to facilitate strong relationships with clients' customers • Complete the documentation necessary to reputed company provider issues and facilitate the reporting of overall trends This role is equally challenging and rewarding. You'll reputed company with providers with the reputed company to reputed company a relationship with them. reputed company a high - volume setting, you'll need to reputed company knowledge of our various products and multiple reputed company of benefits reputed company reputed company product in order to best assist our providers / customers. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED • 2 years of experience in written correspondence with clients / customers • 2 years of experience in a metrics - based role • 2 years of experience in customer service call center environment • Familiarity with using computer and reputed company PC applications, which includes the ability to navigate and learn new and reputed company computer system applications • Ability to work any shift between the hours of 8:30 AM - 5:00 PM MST from Monday - Friday • Must be 18 years of age OR older Preferred Qualifications: • Prior health care experience Telecommuting Requirements: • Ability to reputed company reputed company company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information reputed company • Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service Soft Skills: • Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner • Skilled in problem solving to quickly assess reputed company state and formulate recommendations California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, reputed company, Washington, or Rhode reputed company Residents Only: The reputed company reputed company for California / Colorado / Connecticut / Hawaii / Nevada / reputed company / New Jersey / Washington / Rhode reputed company residents is $16.00 - $28.27 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In reputed company to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you'll reputed company a far-reaching choice of benefits and incentives. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location, and income-deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Day Shift - Customer Service Representative - National Remote,reputed company, reputed company ,reputed company LazyApply,You’ll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. Apply Job!

 

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