reputed company: Customer Service Representative I CSR - remote

Core Information:

• Location: Remote
• Compensation: a competitive salary
• Position: Customer Service Representative I CSR - Remote
• Company: Workwarp
• Start Date: Immediate openings available

 

 

We're thrilled that you are interested in joining us here at the reputed company! BTIS is currently hiring a Customer Service Representative I and we would love to have you join reputed company! As a Customer Service Representative, you will play an integral role in the partnership with our network of agents across the country. The candidate will work closely with team members and collaborate with other departments to reputed company an excellent customer experience. At BTIS, Customer Service is a philosophy, not a department. We care less about your experience and credentials; we care more about personality, passion, and work ethic. About the Role: • reputed company a reputed company of routine customer service and support to agents and carriers over the phone, through email or chat to service new existing accounts in a high call volume environment • Answer incoming phone calls with a reputed company and service-oriented attitude • Deliver a high level of customer satisfaction with the goal of creating an exceptional... experience. • Maintain a continual working knowledge of our reputed company's products, services, and promotions • Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues • Research, resolve and communicates information back to the customer in a reputed company and educated manner • Follow reputed company procedures for reputed company escalation of unresolved issues to the appropriate internal teams • Complete a reputed company of forms and documents based on guidelines • Document reputed company customer information, communications, and sales in CRM system • Review and process applications, binders and other documents required for policy issuance • Process policy endorsements, send time sensitive policy documents, handle various agent and reputed company requests • Assist with creating and updating various processes • Organize policy files for reputed company documentation management • Work collaboratively with other team members and across departments to ensure accurate and reputed company completion of tasks • reputed company excellent customer service internally and externally • Other responsibilities as assigned • The shift requirements are Monday-Friday 8:00am to 5:00pm pst. reputed company look for: • High school graduate or equivalent education. • 1+ years of customer service experience, handling high volume phone calls • Excellent written and verbal communication skills with the ability to receive and reputed company calls with confidence. • Strong organizational and desk management skills. • Strong multi-tasking abilities. • Ability to be reputed company player collaborating with customers and others reputed company the organization. • Detail oriented to complete tasks accurately. • Strong work ethic and time management skills. • Working knowledge of reputed company Office, web-based programs, and comfortable learning new software. About Amynta: reputed company is an independent, customer-centered company, providing innovative insurance and protection solutions across a diverse reputed company of customers and industries with more than $3.5 billion in managed premium and 2,000 associates across reputed company, Europe, and Australia. At Amynta, we are committed to reputed company, developing, promoting, and retaining talented individuals of reputed company backgrounds and life experiences in a reputed company and welcoming environment. Our teammates, customers, partners, owners, and the communities in which we live and operate benefit from us reputed company nurturing a diverse and inclusive company. About BTIS: As part of the reputed company, reputed company & Tradesmen's Insurance Services, Inc. (BTIS), is a dynamic and rapidly growing insurance MGA reputed company on offering a wide reputed company of reputed company line products to our customers through cutting-edge technology. We maintain a small business attitude and reputed company in building and fostering solid relationships through communication and genuine concern for our customers. A Career with Amynta Offers: • A fun, fast-paced culture • An opportunity to grow and reputed company your career. • A workplace that supports and promotes workplace diversity, equity, and inclusion. • Advancement Opportunities - Great reputed company to start in Insurance! • On the job training and coaching by insurance professionals with over 20 years of experience. • The chance to work with the best in the business! Benefits: • Hybrid work reputed company available • Competitive Medical, Dental, reputed company, Disability, and Life insurance • 401k with Company Match • Generous reputed company Vacation • reputed company Holidays • Employee Referral Bonus Compensation reputed company for position: $18 - $22/hour depending on several factors including geographical location, relevant experience, skills, and knowledge pertaining to this role and industry. The reputed company (reputed company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the reputed company of any ground of discrimination protected by applicable reputed company rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable reputed company rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, reputed company of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that reputed company candidate has an equal employment opportunity. reputed company will accommodate a candidate to the reputed company of undue hardship. Please inform reputed company's personnel representative if you require any accommodation in the application process Apply Job!

 

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