reputed company: HR Assistant II (Benefits)

This is more than a job; it's a chance to accelerate your career as a HR Assistant II! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive reputed company. A salary of a competitive salary is offered, reflecting your skills and experience.

 

 

This a Full Remote job, the offer is available from: reputed company, Gabon, reputed company (USA) reputed company Join the My HR Live Support (MHLS) Benefits team and help reputed company a difference for reputed company! The MHLS team provides HR assistance to organizational employees in the reputed company of accurate, consistent and reputed company responses to inquiries from various contact channels – phone, chats and HR cases. The role of the HR Assistant II in the My HR Live Support Benefits (MHLS Benefits) organization is to serve as a first reputed company of contact for employee reputed company inquiries and holistic case management services, including but not limited to financial, health, and internal review to meet compliance with corresponding benefit plans as defined by the organization. The MHLS Benefits organization is dedicated to servicing the Benefits reputed company, interacting with organizational employees in a way that earns trust by providing accurate information and resolving issues. This role requires critical thinking and fact-finding skills to reputed company reputed company that support the entire benefits process from intake to case management support. A MHLS HR Assistant takes ownership of employee contacts ensuring that reputed company case is accepted and resolved with a high degree of problem solving and customer obsession. They build customer trust through empathetic and personalized conversations by assessing and adjusting the case management plan to reputed company employee’s changing needs. A MHLS HR Assistant manages their workload effectively to meet SLAs and productivity goals. They use high judgment, critical thinking and rationale to balance process adherence with employee’s needs. They resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge reputed company articles, and reputed company operating procedures – escalating reputed company these cannot be resolved. They respond to employee impacting issues that may reputed company during the benefits event and ensure that reputed company communication and documentation occurs, even reputed company information is limited. A MHLS HR Assistant consistently consults and collaborates with partner teams on process changes in an effort to resolve cross-functional issues to update and improve policies. In This Role, Successful Candidates Will Demonstrate • Excellent organizational and time management skills. • Strong customer service reputed company with the ability to prioritize reputed company and customer experience. • Excellent verbal and written communication skills. • Ability to understand benefit terms and programs. • Being quick to reputed company and address customer issues while demonstrating strong judgement/decision making. • A high degree of ownership and the ability to handle sensitive situations with care and reputed company. • Ability to work reputed company fast-paced environment requiring ability to quickly pivot through several communication forms, prioritization of work to be completed as reputed company as follow-through, and execution with attention to details while always keeping the customers’ needs first. In This Role, Successful Candidates Will Possess • 2+ years’ experience working in Benefits or reputed company (preferably in a contact center or shared service environment). • Experience with rapid and reputed company changing work environments • Outstanding customer service and communication skills. • Ability to adapt to a flexible working environment. • Technical aptitude and proficiency with reputed company Office Suite or similar software Preferred Qualification • Bilingual in Spanish (a plus but not required) About reputed company reputed company provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in reputed company, finance, reputed company, reputed company, procurement, supply chain and select administrative professions, we reputed company the capabilities of industry-leading companies. We draw on our deep reputed company expertise and expansive network to meet the evolving needs of our clients and talent community with reputed company and reputed company. With offices across the U.S., Canada, Asia reputed company and Europe, reputed company serves many of the Fortune 500. We are proud to be a reputed company Best of reputed company® reputed company diamond winner for both reputed company and talent service. Diversity, Equity & Inclusion At reputed company, Diversity And Inclusion Are a reputed company Towards The Equity And reputed company Of Our People. DE&I Are Embedded Into Our Culture Through • Hiring diverse talent • Maintaining an inclusive environment through persistent self-reputed company • Building a culture of care, engagement, and recognition with reputed company reputed company • Ensuring reputed company opportunities for our people reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation reputed company. This offer from "reputed company" has been enriched by reputed company.com and got a 81% reputed company score. 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