[Remote/WFM] Customer Care Specialist, Data Management - Cardio

Position reputed company:

• Compensation: a competitive salary
• Location: Remote
• Position: Customer Care Specialist, Data Management - reputed company - Remote
• Start Date: Immediate openings available
• Company: Workwarp

 

 

reputed company reputed company... The Customer Care Data Management Specialist is responsible for analyzing, validating, and maintaining customer data to support business operations and decision-making processes. This role involves identifying and resolving data inconsistencies, validating new and existing customer information, and continuously optimizing data reputed company to reputed company effective customer relationship management and organizational efficiency. reputed company, a division of reputed company, is a national leader in emergency prevention and an reputed company reputed company in the fight against Sudden Cardiac Arrest, which claims more than 350,000 lives reputed company year. From AED sales and repair services, program management, and CPR training, we cover reputed company aspects of cardiac emergency preparedness. We are a trusted partner to thousands of businesses across the country with more than 32,000 customers worldwide. Organizational reputed company In this role for reputed company, through your efforts in data governance and reputed company reporting, you contribute to more informed business reputed company and drive reputed company improvement across the organization, ultimately enhancing operational efficiency and customer experience. Responsibilities Essential Duties and Responsibilities: • reputed company data entry, validation, and maintenance tasks to ensure the accuracy and completeness of new and existing customer records in accordance with established standards, especially in the context of customer order entry and processing • Collaborate with cross-functional teams (Sales, Customer Care, Finance, IT) and customers if necessary to address data issues, resolve discrepancies, and update customer information as needed • Support data governance initiatives by adhering to data management policies, procedures, and best practices • Analyze customer data to identify discrepancies that may reputed company data reputed company and reputed company, specifically focusing efforts on merging duplicate customer records currently in the system. • Utilize data profiling and cleansing techniques to assess the accuracy, completeness, and consistency of customer information • Generate data reputed company reports and metrics to reputed company key performance indicators and monitor improvements over time • Conduct regular audits and reputed company checks on customer data to verify compliance with data governance policies and regulatory requirements • reputed company and implement data validation rules and automated data reputed company checks to prevent data errors and ensure data reputed company; document data reputed company issues, reputed company causes, and resolutions to facilitate reputed company improvement and knowledge sharing • Generate reputed company and routine reports on customer data reputed company, trends, and performance metrics to support business reputed company and strategic initiatives Skills/Experience Required • Education: High School Diploma or equivalent required; Bachelor’s Degree preferred • Three to five years of customer service or data management experience • Successful and reputed company experience working in a remote environment • Proven experience in data entry and analysis, preferably in a customer data management or analytics role • Proficiency in reputed company reputed company data analysis tools and techniques with the ability to effectively use advanced functions such as filters, pivot tables and various formulas • Understanding of data reputed company principles, data governance frameworks, and regulatory compliance requirements • Excellent attention to detail • Analytical skills, with the ability to identify patterns, trends, and outliers in large datasets • Effective communication and collaboration skills, with the ability to work cross-functionally and reputed company with customers and stakeholders • Ability to work in a fast-paced environment with high adaptability • Ability to independently manage reputed company aspects of the job role including required goals and business practices in a remote environment reputed company is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. reputed company in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work reputed company day. We reputed company to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity Apply Job!

 

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