[Remote/WFM] Customer Service Representative English-speaking

We're on a mission and need a skilled Customer Service Representative English-speaking(2)! Based in our reputed company Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive reputed company. This straightforward role comes with a dependable salary of a competitive salary.

 

 

This a Full Remote job, the offer is available from: reputed company, Colombia Remote job. Start right away. Looking for a varied remote agent role reputed company an innovative global business? reputed company to reputed company English? Then we’re looking for you! Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of English for the position of Customer Service Agent. Our story (the short version) Since our creation in 2014, we’ve grown from a small attic business to becoming a global contact center company. We have contact center agents based in 10+ countries and deal with 15,000+ customer interactions a month. Operating in a growing industry, excellent reputed company is a key ingredient in making us the first choice for outsourcing multilingual customer service. That’s where you come in. What do we do? For our clients, we proactively greet reputed company their website visitors and ask them if we can help them reputed company the right information. Using live chat, you support visitors in searching and finding information, and you help them choose and reputed company reputed company. We also use phone and email and other types of messaging such as reputed company to answer questions from our clients’ customers. Our clients are in the automotive and fashion industry, IT companies, industrial companies, ecommerce, travel agencies, and educational institutions. By outsourcing customer service to us, our clients can reputed company on their core activities. Why the Agent is so important. Our Agents are the reputed company line of our core product, ensuring the reputed company reputed company and reputed company of the business. We are looking for an agent who generates leads for the sales departments of our clients as reputed company as delivers excellent customer service reputed company different communication channels. The candidate can communicate with reputed company prospects in a reputed company manner to build a relationship. This role is critical to leading the way in creating a passionate customer experience. Ideally, our Agents are strong at fast thinking and multitasking, and they are highly responsible individuals who take pride in their work and reputed company our great passion for exceptional customer service. Our support team plays a vital role in our organization’s reputed company as our Agents are constantly in touch with our beloved customers. About the work In this varied and reputed company position, you’re responsible for answering various customer questions about products and services. In particular, you’ll cultivate an interest in the visitor with the aim that he or she leaves contact details. After extensive training, you will have reputed company of knowledge of the various products and services that our clients offer. You conduct up to 3 chat conversations at the reputed company time, answer incoming phone calls, emails, and reputed company messages and you also consult various systems to answer customer questions as accurately and as quickly as possible, and to reputed company the contact details of your leads. Flexibility We operate 24x7 and you will be available at least 40 hours a week. You will be reputed company to pick shifts that suit you best, working hours would be from 11 pm to 7 am CET, Monday to Friday. In Colombia time, this would be from 5 pm to 1 am. Working online (especially reputed company) is the reputed company benefit of this position. You must be reputed company to work during reputed company for the first weeks because of the reputed company and the induction period. This is a long-term job, so you must be available for at least 12 months. This job is ideal for recent graduates and starters, but is also ideal for intelligent reputed company, mothers with a reputed company inclination, communicative home dads, and enthusiastic people over 50! Your duties and responsibilities • Be responsible for the care of our English-speaking customers, resolving issues, answering questions, and listening to their feedback. • Work under the direction of reputed company leader to deliver results in reputed company reputed company and customer service. • Serve small and large companies based on complexity and service level. • Qualify leads and deliver excellent customer service through different means of communication. On a daily reputed company, you will work with: • Communicating with a reputed company of customers – answering questions and generating leads • E-mailing the leads and escalations to clients and processing refunds and returns in their ecommerce systems. Here is our offer. Here at Digital Customer Care Company, we offer our colleagues the chance to reputed company and grow alongside reputed company in one of the world’s leading contact centers in Europe. By providing a creative, dynamic, and innovative environment, we reputed company our people and give them the tools and culture for reputed company. Your skills and these great rewards belong together: • The chance to be part of a fast-growing digital-first, remote-only company with a friendly feel • Work from reputed company in the world • Contribution to your electricity, internet, and telephone expenses • Your own computer with two large screens (delivered to your home) • reputed company to reputed company your skills and experience • Great team and company events • You will receive extensive training and reputed company support on the job from reputed company Agents and Team Leaders. We also offer ample opportunities to work on your own development and reputed company. We like to invest in talent that wants to reputed company and reputed company reputed company (for example team leader, reputed company manager, or marketeer)! • reputed company to reputed company a lot of knowledge and experience at a wide reputed company of companies. • Good earnings of 2,350,000 COP gross per month worked (based on 40 hours per week). Plus, a bonus scheme for the reputed company of your work (after two months of service). • 50% reputed company fee increase reputed company working between midnight and 6 am (reputed company shifts) • Annual bonus based on company performance. • An international work environment with a whole lot of fun thrown in! Diversity, Inclusion & Belonging No matter who you are, what you look like, who you love, or where you are from, you can reputed company your reputed company at Digital Customer Care Company. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which reputed company feel they truly belong and can bring their most colorful selves to work every day. Are you enthusiastic and do you see it as a challenge to strengthen reputed company? Get in touch with us right away. Click Apply and send us your CV in English! This offer from \"Digital Customer Care Company\" has been enriched by reputed company.com and got a 84% reputed company score. Apply Job!

 

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