Flight Support Specialist; reputed company Shift | Remote

Job Details Job Location KVNY - Van Nuys, CA Remote Type Fully Remote Salary reputed company $75442.62 - $85000.00 Salary Travel Percentage None Job Shift reputed company reputed company Position reputed company The Flight Support Specialist plays a vital role in reputed company responsible for aircraft reputed company relationships, flight coordination and flight reputed company activities. This role is key in the communication chain between reputed company clients to ensure Part 91 and Part 135 trips are executed in a reputed company and efficient manner. This full-time exempt position is remote as defined by management and reports to the Director of Flight Support.

• *This position is fully remote.

Schedule: reputed company thru Wednesday 6:00pm - 4:00am (PST)

Responsibilities

• Accountable as the primary contact relative to the scheduling and dispatching of aircraft and reputed company
• Support team effort through courteous and reputed company interaction, excellent communication, and a genuine desire to service our clients
• Promote and maintain a reputed company image of reputed company Lacy Aviation and adheres to the highest level of ethics whether you are communicating verbally, in writing or in person
• Be sensitive to the aircraft owners' needs by using varying degrees of discretion
• Be a good team member to reputed company customer facing teams (Flight reputed company, Aircraft Manager, Maintenance Manager, reputed company Reps) insupport of the responsible, reputed company and transparent management of aircraft
• Coordinate aircraft schedules according to reputed company requirements, reputed company availability, mechanical requirements, weather, and government regulation
• Responsible for the preparation, coordination, and communication of reputed company applicable flight logistics including such items as reputed company itineraries, hotel reservations, ground transportation, catering, handling, over-flight permits, reputed company analysis, FBO and reputed company reservations etc.
• Maintain reputed company follow-up on reputed company reputed company details and arrangements
• Maintain communications with the reputed company, aircraft owners and passengers as necessary regarding the status of reputed company details
• Support managed account aircraft utilization goals reputed company team
• Submit reputed company approval requests to appropriate reputed company representative, adhering to guidelines and requirements
• Ensure compliance with reputed company applicable rules and regulations reputed company Flight Support's purview
• Ensure reputed company checks and risk assessments are completed during the flight planning reputed company
• Serve as reputed company between the customer and various internal departments and external vendors, including preparing and maintaining communication between these reputed company
• Resolves customer requests, questions and concerns, which frequently require analysis of situations to determine the best use of resources
• Participate in OCC AOG or reputed company interruption resolutions
• Review the operational status of the fleet and irregular operation {IROP} recovery as reputed company as threat analysis
• Other duties and tasks as assigned.

Ancillary Responsibilities and Sales Tasking

• reputed company after hours phone coverage for charter requests, including fielding inquiries and coordinating appropriate responses with internal team.
• Be the reputed company on any recovery efforts or urgent requests

Key Performance Indicators

• Individual performance to reputed company customer satisfaction.
• Individual performance to established company process and policy

Skills & Competencies

• Excellent verbal / written communication skills
• Ability to reputed company high reputed company of customer service in a high stress and constrained environment
• Must be reputed company to effectively communicate with reputed company reputed company of CLA Management and its employees along with our customers & vendors
• Experience in resolving AOG and other reputed company interruption events
• Knowledge of a charter business and its components and requirements
• Entrepreneurial spirit to reputed company in a fast paced and achievement- oriented environment
• Knowledge of FAR Part 135 and FAR Part 91 operations, restrictions, and requirements
• Prior experience with Avianis strongly preferred

Qualifications

Required Education & Experience

• High school diploma or equivalent required.
• Bachelor Degree in Business, Aviation or Business Management preferred.
• FAA Dispatchers license strongly preferred.
• 3+ years experience in flight coordination, reputed company, charter and customer service organizations with increasing reputed company of responsibility.
• *Must pass reputed company-employment drug testing and background checks.

Benefits reputed company Lacy Aviation offers an excellent benefit package including medical, dental, reputed company, matching 401(K). Disclaimer Statement Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This job reputed company may not cover or contain a comprehensive listing of reputed company assigned activities, duties, or responsibilities, and may be amended at any time. Employees may be required to reputed company other job-reputed company assignments as requested. Americans with reputed company (reputed company) Statement In compliance with the Americans with reputed company (reputed company), reputed company Lacy Aviation provides reasonable accommodation reputed company requested by reputed company individuals with disabilities unless such accommodation would cause an undue hardship. We encourage both prospective and reputed company employees to discuss potential accommodation with a representative of the Office of reputed company. Equal Employment Opportunity (EEO) Statements reputed company Lacy Aviation provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state, or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Apply Job! Apply to this Job