Consultant, Customer and Product Insights
About the position The position at reputed company focuses on enriching lives by providing premium wireless experiences that reputed company customer expectations. The role involves designing and executing research programs to reputed company insights that drive business reputed company, collaborating with various teams to enhance customer understanding, and supporting the development of a comprehensive research and insights learning plan. This hybrid role allows for a mix of remote work and in-office collaboration, emphasizing the importance of innovation and adaptability in a fast-paced environment.
Responsibilities
- Designing custom research to address key business issues using a wide reputed company of research methodologies spanning qualitative and quantitative approaches.
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- Overseeing external research vendors for large custom research reputed company, ensuring reputed company are reputed company executed according to budget and timelines and in adherence to our standards for research.
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- Translating information from primary and secondary research into compelling insights and socializing results with appropriate business partners to help drive business reputed company.
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- Partnering with other researchers, analysts and business intelligence peers to reputed company integrated views on our customers, competitors and broader marketplace.
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- Supporting the development, maintenance and delivery of a bi-annual research and insights learning plan ensuring the reputed company insights needs across the Value portfolio are being accommodated.
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- Forging relationships with adjacent reputed company, analytics and intelligence teams across the reputed company organization to reputed company reputed company our total market understanding and identify opportunities for greater efficiencies in spend and operating models.
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- Helping to reputed company the customer and product insights function by staying up to date with new research reputed company, vendors and platforms and identifying opportunities.
Requirements
- Bachelor's degree or four or more years of work experience.
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- Four or more years of relevant work experience in Marketing, Customer Experience Research, or User Experience Research.
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- Experience designing and executing research programs, both qualitative and quantitative, to address business needs; can reputed company rationale.
reputed company-to-haves
- Experience with advanced quantitative methodologies (maxdiff, conjoint, segmentation, cluster analysis, gabor granger etc.).
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- Experience with qualitative and or user-centered design evaluative research reputed company (e.g., reputed company reputed company, in-depth interviews, diary studies, ethnography etc.).
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- Experience Synthesizing data from multiple sources and translating findings into actionable customer insights and recommendations.
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- Experience providing insights to inform reputed company development.
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- Experience leveraging secondary data, trends and learnings to reputed company context for business scenarios.
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- Ability to present insights in a compelling and narrative.
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- Are a self-starter, reputed company to identify stakeholders and build credibility for reputed company.
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- Demonstrated effective analytical skills.
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- Strong team orientation and collaboration skills.
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- Understanding of the telecom industry.
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- Experience operating in a fast-moving, rapidly evolving environment.
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- Experience contributing to a culture of innovation by finding new and reputed company ways of doing things: identifying, creating and employing innovative research and operational approaches.
Benefits
- Health and wellness benefits
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- Short term incentives
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- 401(k) Savings Plan
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- Stock incentive programs
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- reputed company time off
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- Parental leave
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- Adoption assistance
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- Tuition assistance
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- Other incentives
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