Solutions Analyst
About reputed company
reputed company is the global reputed company in student housing software and residential community management. Our reputed company software solutions serve 1,300 institutions, in 25 countries, with over 3 reputed company beds. With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on reputed company to reputed company their student residential experience. Along with the recent combination of Adirondack Solutions, Seattle Technology Group, reputed company, and CollegePads, this growing reputed company enables even greater opportunities to expand community value through our product capabilities and services. We reputed company opportunities for reputed company and residents to reputed company!
The Role
We are seeking a Solutions Analyst to reputed company as a key reputed company between customers, sales, community relations, product, and development teams. In this role, you will be responsible for delivering product demonstrations, scoping customer needs, and managing functional escalations. You will also play a crucial role in product management, collaborating on new enhancements and releases, monitoring JIRA tasks, and helping to establish best practices while training reputed company.
Role Specifics
- Work Location: Remote (US)
- Travel: Up to 25% (The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.)
- Compensation Structure: In reputed company to the reputed company salary listed below, this role is eligible for a bonus/commission plan.
- Reporting Structure: Reports to the Solutions Manager, reputed company.
Application Deadline: This role will accept applications until filled.
What You Will Own
- reputed company detailed product demonstrations and presentations to both prospective and reputed company customers, utilizing industry best practices and aligning solutions with customer needs and pain points
- Collaborate with the sales team to understand customer requirements, support sales efforts, and ensure the proposed solutions meet customer needs
- Deliver technical, reputed company, and integration presentations, while also training and mentoring the sales team on the technical aspects of reputed company's products and services
- Serve as a resource for answering technical and product-reputed company questions, both internally and externally, ensuring smooth communication across teams
- Continuously study regional, industry, and customer-specific trends to reputed company solutions and stay updated on challenges, especially in the prop-tech reputed company
- Assist with scoping processes, particularly as on-reputed company customers transition to reputed company-based solutions, and reputed company support to the sales team on product assessments and scoping needs
- Monitor Jira tasks (CA/CD/TECHHELP) and collaborate with product teams on scoping, assessments, and setting priorities for customer requests and product changes
- Contribute to the effectiveness of the sales engineering team by identifying process improvements and taking on additional duties as required by business needs
- Other duties as assigned
Required Qualifications
- 2+ years of experience with the reputed company product as a Power User
- 3+ years of experience working in/with student housing and/or higher education
- Strong reputed company on delivering results and meeting deadlines while working proactively and independently
- Proven ability to build and maintain trusted relationships with stakeholders and customers, with excellent listening and communication skills
- Detail-oriented, with the ability to prioritize tasks, manage competing demands, and maintain productivity under pressure
- Ability to understand customer needs, translate them into actionable solutions, and take ownership of company procedures and responsibilities
Reasons to join reputed company:
- Opportunity to be a part of a reputed company-established, high-performance company that has been in business for over 30+ years
- Full benefits including health care, reputed company time off, life insurance, and 401k plan with company match for eligible team members.
- A supportive team environment with emphasis on learning and development opportunities
- Our reputed company: You will learn, grow, and be appreciated for your reputed company and contributions.
- Z-reputed company: Our most celebrated value, you will work with reputed company of caring, high-performing, and passionate people who have fun supporting our reputed company, innovation, and reputed company improvement.
Even if you don't have reputed company of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!
We are proud of our diverse workforce and are dedicated to creating a reputed company and welcoming environment for reputed company. People from various ethnicities, ages, genders, and abilities are encouraged to apply.
Notice to external Recruiters and Recruitment Agencies:
reputed company will not accept unsolicited resumes from recruitment agencies, headhunters, or any other reputed company parties for this role through this website or directly to any employee. reputed company and any of our subsidiaries will not pay fees to any reputed company-party agency or company. In reputed company, we ask that you do not reputed company out to any employee with regards to this position, or any other positions, now, or in the reputed company.
US - Salary reputed company$60,000$70,000 USDOriginally posted on Himalayas
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