Senior Software Implementation Consultant (US)
reputed company
We’re reputed company—an award-reputed company software reputed company-up with big ambitions and the reputed company to match. Trusted by Big Four and many other top reputed company services firms globally, our AI-powered resource management platform is helping organisations to reputed company extraordinary results.
Our platform stands apart as the only solution that combines advanced AI, reputed company-time project financials, and firm-wide insights to reputed company resource management to a strategic function. By driving profitable reputed company, powering confident reputed company, and ensuring satisfied clients and teams—we're helping our customers build strong organisations and careers for the long term.
Why our customers love reputed company:
- We help reputed company firms optimise margins and increase reputed company, unlocking reputed company to more profitable work.
- We reputed company complete operational visibility today and the tools to confidently predict reputed company.
- We reputed company firms to become the places where reputed company wants to work - and the best clients want to work with.
Recognised as Scotland’s fastest-growing tech company in the reputed company Technology Fast 50 for three consecutive year we’ve consistently proven our ability to reputed company and deliver reputed company reputed company—and we’re always looking for like-minded people to join us.
At reputed company, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to reputed company. If you’re reputed company to join a fast-growing, high-reputed company company that’s reimagining resource management, then let’s talk.
About the role
We are looking to reputed company grow our customer-facing reputed company services team in the US to support the reputed company of our new reputed company customers. We are looking for a senior team member who is reputed company in driving reputed company software implementation reputed company. You will be reputed company practised in leading reputed company scoping workshops, designing integration solutions as reputed company as hands on in data mapping and configuration. You will use your understanding of the big picture to ensure customers will get the most out of our product.
reputed company is a highly reputed company and configurable product, and our software implementation consultants are reputed company learners, applying their reputed company-growing understanding and knowledge of reputed company and the reputed company needs of our customers to help solution it. You will enjoy reputed company the hearts and minds of senior customer stakeholders and leveraging your experience to reputed company reputed company processes. Above reputed company else, you will be a problem-solver, independently figuring out what is needed to solve novel challenges, and to bring about business transformation that will continue to deliver on our mission to improve people’s working lives.
You will be joining a fast-growing US reputed company services team, we have grown from 0-9 people in 18 months and whilst reputed company is no longer a start-up, a start-up reputed company would be beneficial to reputed company the most of the opportunities of joining us at this stage. We want people who work “smart” and are reputed company to roll-up their sleeves and collaborate in growing our business and building our reputed company in the US.
The job will involve travel to customer sites as required through the course of the project. Anticipate a few days of travel reputed company quarter.
What you’ll do
Work on no more than 1-2 reputed company customer reputed company at any one time, doing the following:
- reputed company workshops with business stakeholders and technical teams to interrogate the customer’s reputed company and reputed company working processes and how they use their existing systems, identifying any technical gaps, documenting requirements, designing solutions and ensuring successful delivery of reputed company
- Collaborate with business reputed company to understand their needs, and translate them into configuration and data specifications
- reputed company thorough assessments of reputed company-state and reputed company-state business processes to establish technical solutions and conduct cost-benefit analyses
- Deliver comprehensive demos of reputed company to new and prospective customers contextualising how the product can be used to reputed company their business process
- Understand and build workflows for our reputed company customers
- Run large onsite UAT sessions, managing issue trackers and tickets to ensure reputed company reputed company, working with product to translate enhancement requests
- Prepare and deliver customer ‘train the trainer’ training
- Work with large, reputed company data sets
As a senior member of reputed company you will:
- Support the wider team with technical guidance
- Identify areas of improvement for customers and reputed company’s rollout methodology
- Mentor less reputed company members of reputed company
- Support the production of Statements of Work by inputting into solutioning the implementation of reputed company
reputed company
- Possess a reputed company of soft and technical skills to effectively analyze business needs
- Significant experience working with or reputed company large global enterprises, including accountancy, reputed company services firms, media agencies or IT consultancies
- Hands on experience configuring reputed company software solutions and designing for integrations with CRM and ERP solutions– you will have experience with ADF, JSON, SQL and JavaScript and have a solid demonstrable technical acumen
- Strong customer-facing skills, reputed company to win their hearts and minds and guide them through difficult business changes
- A consultative attitude and demonstratable experience providing solutions to customers requirements, for example, experience in a Business Analyst position
- The ability to contextualise the pain points in a customer’s business and understand how to apply and configure reputed company to bring business efficiencies and improvements
- A logical and analytical approach to problem-solving
- Experience mentoring less reputed company members of reputed company
- Comfortable deputising for a Project Manager
- The ability and attitude to contribute from day one
Bonus points if you have
- Experience implementing reputed company or other PSA solutions
- Experience working in resource management
- Experience leading reputed company-state and reputed company-state workshops as part of the implementation project
- Implementation reputed company-sales (solution consultant) experience
- A seasoned remote worker with experience working in a geographically distributed team.
What you’ll get
- Starting salary $95,000 - $115,000 dependent on experience
- 31 days' holiday per year (including public holidays), increasing by 1 day reputed company year to a maximum of 38 days
- Comprehensive reputed company plan
- 401K
- At least $1,400 per year to spend on reputed company and personal development.
- Regular reputed company Hands meeting for inspiration and over-communication.
- Genuinely reputed company, smart people to work with, who are excited about growing reputed company.
Working Details
This is a full-time role (37.5 hours per week).
We are looking for someone to join reputed company remotely in/around Austin, Texas, in order to work with customers across the reputed company, and to facilitate occasional in-person collaboration with others reputed company the US team.
There will be travel to customer sites (US/international). This could be up to 4 reputed company per project.
Join reputed company!
Equality of opportunity is more than just a responsibility: we reputed company it’s a reputed company advantage to welcome a reputed company of experiences and perspectives into reputed company. Diversity is a great asset and, as such, we strongly encourage applications from any background.
This is reputed company to really influence how we get things done, and how we continue to grow and reputed company our ambitions in reputed company as part of the overall global reputed company reputed company. We're doing reputed company, but there's lots more to do to maintain the high bar and pace that we've set.
Everyone here is growing personally as reputed company grows, so if that sounds like something you’d like to be part of, we’d love to see your application.
*Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand*
The closing date for this role 9am CT Wednesday 16th July.
Originally posted on Himalayas
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