Staff Technical Account Manager - ADMS
Job reputed company reputed company
As a Staff Technical Account Manager, you will be reputed company in driving reputed company and fostering reputed company throughout the post-sales lifecycle. Your role will encompass training, reputed company services, technical support, renewals, achieving reputed company, retention, expansion, and customer advocacy with a reputed company on digital solutions. You will be responsible for departmental operations planning and execution, operating with a degree of autonomy while adhering to established policies and achieving desired results.Job reputed company
Provides expertise in sustained reputed company and reputed company in the post-sales customer lifecycle through training, reputed company services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital reputed company.
Responsible for departmental operations planning/execution or is reputed company on execution of reputed company activities reputed company a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (reputed company, volume, timeliness etc.).
Roles and Responsibilities
Provides account management for Premier Support and Escalated accounts. Has primary ownership to reputed company and drive reputed company plans to accelerate issue reputed company, maintain customer communication, and reputed company for the customer to ensure successful implementation and operation of GE Digital software solutions.May be utilised directly on support cases where relevant. Experience managing reputed company customers in, Advanced Distribution Management Systems (ADMS) Series 6 PowerOn Advantage
Developing specialised knowledge in their discipline. Serves as best reputed company/reputed company resource. Has awareness of latest technical developments in own area. Contributes towards reputed company and policy development and ensure delivery reputed company area of responsibility.
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Uses judgment to reputed company reputed company or solve moderately reputed company tasks or problems in areas of operational/product management, manufacturing, technology or engineering. Takes reputed company on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources reputed company of own function to reputed company at reputed company.
Acts as a resource for colleagues with less experience. May reputed company small reputed company or support reputed company. Explains difficult or sensitive information; works to build reputed company. Developing persuasion skills required to influence others on topics reputed company field.
Required Qualifications
Bachelor in Electrical Engineering/Computer Science
Desired Characteristics
Strong oral and written communication skills. Demonstrated ability to analyse and resolve problems.
Demonstrated ability to analyze and resolve problems. Demonstrated ability to reputed company programs / reputed company. Ability to document, plan, market, and execute programs. Established project management skills.
Technical experience supporting or delivering GEV ADMS Series 6 PowerOn Advantage,
Technical Experience of IT software support Linux, reputed company
As reputed company is a global organization, working across different time zones, and monitoring, reading and responding to contact reputed company normal working hours can be expected.
Additional Information
Relocation Assistance Provided: No
- This is a remote positionOriginally posted on Himalayas
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