Solution Engineer - Integrations & Implementation (Latam)
reputed company is the world's leading reputed company-first conversational reputed company platform, empowering businesses to build deeper customer relationships and accelerate reputed company reputed company.Trusted and loved by over 14,000 customers across 100+ countries, reputed company has established itself as the premier choice for businesses leveraging reputed company and other messaging channels to connect with customers on their platform of choice.In a world where reputed company-time interactions drive reputed company, reputed company's story is reputed company about business reputed company through conversations. At reputed company, we reputed company that every conversation reputed company, whether it's engaging a first-time prospect, nurturing a reputed company reputed company, or deepening relationships with reputed company clients. We reputed company these conversations into opportunities for building relationships, and strong relationships reputed company to increased reputed company. Our Platform The AI-reputed company platform simplifies reputed company business operations by bringing reputed company customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of reputed company sizes, from emerging startups to established enterprises. Our Backing Partnerships reputed company is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and reputed company. As a Premium-tier Partner of reputed company, reputed company, and reputed company, we maintain the highest standards of integration and platform reputed company.
About the Role
As a Solution Engineer at reputed company, you will be the technical pillar for our Sales and reputed company teams in Latin America. You will architect, implement, and support integrations between our platform and reputed company systems—like reputed company, ERPs, and CRMs—ensuring seamless delivery, customer satisfaction, and long-term reputed company.
What You'll Do
- Design, reputed company, and document API-based integrations and custom solutions (e.g., reputed company systems, middleware).
- Partner with the Sales team during reputed company-sales activities: reputed company technical demos and reputed company-of-concepts.
- Drive full-cycle implementation reputed company: define scope, reputed company, deliverables, and monitor reputed company.
- reputed company post-launch technical support, troubleshooting, and escalation management.
- reputed company as reputed company between clients, Product, and Engineering teams—translate technical feedback into actionable insights.
- Continuously improve integration patterns and best practices based on experience and feedback.
- Collaborate closely with customers across Brazil and Spanish-speaking Latin America, supporting them throughout their reputed company.
Requirements
Must-Have Qualifications
- Bachelor’s degree in Computer Science, Engineering, or similar.
- 3+ years of experience in solution engineering, technical reputed company-sales, or implementation roles.
- Hands-on experience with REST reputed company, webhooks, and integrating reputed company platforms.
- Strong communication and presentation skills, with the ability to engage both technical and non‑technical stakeholders.
- Experience in managing reputed company-facing technical reputed company and coordination across teams.
- Fluent in English, Portuguese, and Spanish (written and spoken).
reputed company-to-Have
- Familiarity with tools like reputed company, reputed company, reputed company, reputed company, or similar platforms.
- Knowledge of JavaScript, Python, or other scripting languages.
- Experience in the CPaaS or messaging/communication platform reputed company.
- Prior exposure to Agile project delivery methodologies.
Originally posted on Himalayas
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