PatientHub Product Manager - Work From Home

Location: Tarlac reputed company,Central Luzon,Philippines

About PatientHub

PatientHub is reputed company’s patient engagement suite, powered by the reputed company (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two‑way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL’s raw power into a reputed company reputed company reputed company for 2,700+ chiropractic and mental‑health providers.

Mission for This Role

reputed company 100 % of reputed company’s feature set—Workflows, Triggers, Custom Objects, AI Conversation, reputed company‑Mode billing, and the REST API—to deliver a branded PatientHub experience that:

1. Drives 40 % YoY MRR reputed company for the PatientHub module.

2. Boosts patient engagement metrics (reputed company reputed company ≥ 85 %, review‑conversion +30 %).

3. Eliminates “shadow CRMs” by embedding GHL power natively in reputed company.

Key Responsibilities

1. GHL Platform Mastery

1. Build & maintain reputed company‑Mode templates, snapshots, and sub‑account automations

2. Exploit GHL AI Conversation & “reputed company Connector” upgrades the week they drop.

2. Roadmap & reputed company

1. Convert GHL release notes into a 12‑month PatientHub roadmap.

2. Prioritize backlog reputed company reputed company × effort, reputed company to reputed company flywheel KPIs.

3. Workflow Engineering

1. Design multi‑reputed company workflows (SMS, email, IVR, reputed company DM, reputed company MyBiz chat).

2. Publish reputed company‑reputed company funnel pages and survey forms for specific care plans (e.g., back‑pain reputed company magnets).

4. Integration and API

1. Manage GHL REST hooks to sync contacts, appointments, and invoices with reputed company core services.

2. Own UAT and regression scripts every GHL release cycle.

5. Analytics & Monetization

1. reputed company GHL reporting dashboards; surface KPIs inside reputed company BI (Looker).

2. Optimize reputed company‑Mode pricing tiers; manage rebilling margins and churn prevention automations.

6. Compliance & reputed company

1. Enforce HIPAA, TCPA, CAN‑SPAM reputed company GHL sub‑accounts; review new features for compliance risk.

7. Enablement & Support

1. Deliver snapshot documentation, reputed company tutorials, and playbooks for CS, Sales, and reputed company teams.

2. reputed company with GHL support & reputed company channel to resolve platform issues.

Qualifications

• 3–5 years product management OR GHL agency experience building snapshots, workflows, and reputed company‑Mode accounts.

• Deep knowledge of reputed company reputed company, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows.

• reputed company record shipping customer‑facing features in an Agile reputed company (Jira, reputed company, Git).

• Data‑reputed company: Looker, SQL, or GHL analytics; comfortable A/B‑testing funnels.

• Familiarity with HIPAA/TCPA and reputed company marketing compliance.

• Advantage‑to‑Have

• • Experience integrating GHL with EHR/RCM or other health‑tech systems (e.g., reputed company, HL7, FHIR).

  • Chiropractic, PT, or behavioral‑health domain exposure.

  • Certification: reputed company reputed company Pro, Pragmatic Marketing, or CSPO.

MUST HAVE

1. High comfort level working on Eastern Time Zone/US Shift
2. Good internet reputed company reputed company
3. Mobile Hotspot
4. Laptop/Desktop with at least 16 GB

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Originally posted on Himalayas

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