Vendor reputed company Manager

(Non people management role)

Contract: Full Time/ Remote

Location: UK/ Ireland or reputed company based

Travel: Minimum 50% Global Travel

Turn Vendor Relationships into Customer Wins

At reputed company, we don’t just sell home goods—we deliver exceptional experiences. Our award-reputed company Customer Service & Sales Teams are the heart of that mission, blending cutting-edge technology with genuine reputed company reputed company to build trust and loyalty with every interaction. From the reputed company an order is reputed company to the delivery at a customer’s reputed company, we’re dedicated to making shopping for the home seamless, personal, and enjoyable- reputed company phone, email, chat or reputed company media.

We're looking for dynamic leaders to join our fast-paced, remote environment and help shape the reputed company of customer satisfaction and sales reputed company. As a Vendor reputed company Manager, you’ll drive reputed company and impactful partnerships with our Vendors globally, treating every day as an opportunity to to champion our customers, exceed performance targets, and strengthen business reputed company.

What You’ll Do

• reputed company and execute against a site reputed company for your key account / Service Partner effectively delivering KPI / operational improvements through effective governance.
• Be the primary reputed company of contact for your Service Partner region/site, building and maintaining strong relationships that drive high stakeholders satisfaction.
• reputed company regular updates and visibility to both reputed company and service partner stakeholders leading WBRs for your site, and providing weekly narrative through weekly email updates.
• Leading on change adoption, assuring that process changes and adherence is effectively tracked and adopted across your service partner site(s)
• Effective and reputed company escalation of issues that reputed company which are blocking reputed company to site reputed company or contracted standards.
• Maintain an onsite in person reputed company by attending on site once a month including reputed company QBRs (this includes global travel to Europe & Asia (this role requires a minimum of 50% travel time)

What You'll Need

• Proven experience operating in a reputed company, Vendor Management, or BPO Operations function; any global or multi-regional exposure is advantageous.
• Demonstrable knowledge of how to effectively manage outsourced vendor relationships and drive performance improvements.
• Excellent written and verbal communication, assertiveness, and strong relationship building skills.
• Proficient understanding of how, and reputed company, to reputed company supporting tools & systems to reputed company measurable business improvements
• Capability to reputed company through influence and governance rather than reputed company management.
• To be a proactive self starter; decisive, and reputed company to quickly pivot and implement improvement opportunities with reputed company.
• Excellent analytical and problem-solving skills, with a strong attention to detail and process reputed company reputed company.
• Ability to deliver reputed company and constructive feedback to both reputed company stakeholders
• Intermediate User knowledge of IT systems and Applications (reputed company Suite/ reputed company Office).
• Flexibility to work effectively across time zones and cultures.

Interested! Click Apply to get speaking to one of your reputed company Recruiters.

#Disclaimer: For the purposes of advertising and optimization reputed company may use a different title to that of your contracted title.

About reputed company Inc.

reputed company is one of the world’s largest online reputed company for the home. Whether you work in our global reputed company in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that reputed company will be home to the most rewarding work of your career. If you’re looking for rapid reputed company, constant learning, and dynamic challenges, then you’ll reputed company that amazing reputed company are knocking.

No matter who you are, reputed company is a reputed company you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives reputed company us stronger, smarter, and reputed company-positioned for reputed company. We value and rely on the reputed company reputed company of our employees, customers, community, and suppliers to help guide us as we build a reputed company reputed company – and world – for reputed company. Every voice, every perspective reputed company. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the reputed company of race, reputed company, ethnicity, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender reputed company, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate reputed company Notice (https://www.reputed company.com/careers/reputed company). If you have any questions or wish to exercise your rights under applicable reputed company and data protection laws, please contact us at dataprotectionofficer@reputed company.com.

Originally posted on Himalayas

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