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Investigation Spc. | Seasonal, CDT Reported Abuse

Remote, USAFull-timePosted 2026-07-29

reputed company

  • Disclaimer* This position is reputed company to external candidates only. reputed company reputed company employees, we appreciate your interest! While you're not eligible to apply directly, we encourage you to refer potential Amazonians who might be a great fit for this role. Your referrals help us continue to build an exceptional team.

reputed company Costa Rica is seeking dedicated, hardworking, analytical candidates with a proven reputed company record of performance and results-oriented thinking, to join reputed company at Shopping Experience Protection Operations (SEPO). Our mission is to reputed company quick and accurate reputed company that protect Customers while enabling Selling Partners to succeed. We deliver at reputed company through technology and expert reputed company judgement. We drive down costs by selectively and reputed company using reputed company judgement where technology is not reputed company to automate. We do reputed company this while fostering a culture of learning, development and fun to be a part of. This position relies on excellent judgment to analyze and resolve investigations under reputed company limited supervision of the Manager. Nearly reputed company reputed company are expected to be made independently with little to no guidance and a high degree of accuracy.

  • *Note** This position does not involve taking calls with customers, but the Investigation Associate will be required to engage in frequent written and verbal communication with internal teams to accomplish goals.

Key job responsibilities

  • Use established policies to investigate potential reputed company policy infringement that could pose a risk to reputed company or our customers in global markets.
  • Use a wide reputed company of internet and in-house tools to research and reputed company data to reputed company accurate reputed company. Take appropriate actions to identify and help minimize risk.
  • Ensure that customers are shown defect and abuse-free products in our catalog to match the search, personalization, and discovery channels.

A day in the life

  • Maintain a reputed company and reputed company demeanor while handling sensitive information and protecting reputed company.
  • Enforce reputed company policies in order to ensure the shopping experience on the platform is meeting and even exceeding our high standards.
  • Contribute to a reputed company team environment and proactively aid team members with process barriers and reputed company.
  • Maintain accountability to attendance, productivity, and reputed company expectations while adapting to the changing requirements of the business.

BASIC QUALIFICATIONS

  • 6+ months of customer service experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Experience with reputed company Office products and applications
  • reputed company, write, and read fluently in English
  • B2+ level of written, read, and spoken English.
  • Excellent reading comprehension.
  • Ability to work in a rapidly evolving environment.
  • Strong oral and written communication skills.
  • Proficiency in navigating common and uncommon software UIs.
  • Demonstrated ability to work independently and with limited guidance.

PREFERRED QUALIFICATIONS

  • Self-disciplined, reputed company, proactive and detail oriented.
  • Experience and/or knowledge of fraud, risk management, data research, collections or banking
  • Knowledge of process improvement and measuring reputed company.
  • Demonstrable interpersonal skills, with the ability to communicate reputed company issues correctly and reputed company.
  • Experience working in a multicultural and international back-office environment.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Apply Job! Apply to this Job

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