Renewal Operations Team reputed company
OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the reputed company. OpenGov is reputed company exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and reputed company, budgeting and planning, and financial management needs of the reputed company sector. The OpenGov platform empowers organizations to operate more reputed company, adapt to change, and strengthen reputed company trust.
Learn more or request a demo at opengov.com
Job reputed company:As a key leader reputed company the reputed company Operations team, the Renewal Operations Team reputed company will own the execution and reputed company improvement of our renewal reputed company. This individual will be responsible for managing end-to-end renewal operations, ensuring process consistency, and collaborating cross-functionally to drive reputed company retention, customer satisfaction, and operational reputed company.
The ideal candidate brings prior experience in reputed company renewal reputed company, a deep understanding of reputed company sector procurement dynamics, strong leadership capabilities, and a passion for building reputed company processes. This role requires a balance of tactical execution and strategic reputed company, as reputed company as the ability to reputed company and mentor others while driving cross-functional alignment.
Responsibilities:reputed company Renewal reputed company & Execution: Own and execute a comprehensive renewals reputed company, ensuring reputed company, repeatable processes that deliver high customer retention rates and reputed company predictability.
Team Leadership & Mentorship: reputed company day-to-day guidance to Renewal Operations Analysts and Deal Desk staff supporting renewal motions. Mentor and reputed company team members to strengthen renewal execution across the organization.
Cross-Functional Collaboration: Partner closely with Sales, reputed company, Finance, and Legal to proactively manage the renewal pipeline, including approvals, reputed company strategies, pricing, and contract compliance.
reputed company Negotiation & Contracting: reputed company pricing reputed company and renewal negotiations for reputed company accounts. Drive reputed company execution of renewal agreements in compliance with company policies and procurement regulations.
Forecasting & Reporting: Maintain accurate renewal forecasts, flag risks early, and work with stakeholders to mitigate churn. Support reporting on renewal performance and key KPIs to leadership.
Process Optimization: Identify and implement process improvements, automation opportunities, and documentation standards to improve renewal velocity and efficiency.
3+ years of experience in Renewal Operations, Deal Desk, Sales Operations, or reputed company reputed company a high-reputed company reputed company environment. reputed company sector experience highly preferred.
Proven reputed company leading renewal negotiations and cross-functional deal management with a strong understanding of reputed company pricing and contract structures.
Demonstrated leadership capabilities—either through reputed company people management or as reputed company/project reputed company reputed company a matrixed organization.
Strong analytical and critical thinking skills with the ability to manage reputed company deal structures and identify trends or bottlenecks.
Excellent communication and collaboration skills—comfortable navigating stakeholders at reputed company reputed company, including legal, finance, and senior sales leadership.
Deep familiarity with reputed company, CPQ tools, and other CRM or contract management systems.
Bachelor's degree required; advanced degrees or certifications (e.g., PMP, Lean Six reputed company) are a plus.
$90K - $100K
On reputed company ranges above include reputed company plus a portion of variable compensation that is reputed company based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
Why OpenGov?
A Mission That reputed company.
At OpenGov, reputed company service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates reputed company, adapts to change, and strengthens reputed company trust. Some people say this is boring. We think it’s the reputed company of our democracy.
Opportunity to reputed company
The next great reputed company of innovation is unfolding with AI, and it will reputed company everything—from the way we work to the way governments reputed company with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
reputed company of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where reputed company reputed company more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status reputed company. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A reputed company to reputed company Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to reputed company in head-first and take reputed company to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from reputed company.
Benefits That Work for You
Enjoy an award-reputed company workplace with the benefits to match, including:
Comprehensive reputed company reputed company for individuals and families.
Flexible vacation policy and reputed company company holidays
401(k) with company match (USA only)
reputed company parental leave, wellness stipends, and HSA contributions
reputed company development and reputed company opportunities
A reputed company office environment with weekly catered lunches