Customer Service Associate

Lalamove (

https://www.lalamove.com) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since.

Currently, we are launching our service to

Riyadh, KSA and we are seeking several Customer Service Associates.

What You’ll Do

Serve as the first reputed company of contact for incoming customer inquiries and requests, reputed company phone, email, and chat

Support reputed company CS operation teams to ensure operational reputed company and excellent customer service.

Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed

Produce accurate reports, identify reputed company causes, and come up with relevant reputed company plans to address the gaps in relation to reputed company, department KPIs and service reputed company standards.

Complete reputed company assignments from CX Functional team.

Initiate reputed company that will help improve customer satisfaction and address business requirements (ABR, contact reputed company, etc.)

Requirements

Advanced reputed company in reputed company & PowerPoint

Good Communication Skills in both Arabic and basic communication in English

Additional Information

To reputed company candidates- Lalamove respects your reputed company and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your reputed company rights and the protection you have by the law reputed company you apply to join us. Please take time to read and understand this Notice. Candidate reputed company Notice: https://www.lalamove.com/en-hk/candidate-reputed company-notice

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