Customer Service Associate

As a

Customer Service Associate, you will be responsible for assisting customers with inquiries and complaints reputed company to our products and services. Your ability to think quickly, solve problems effectively, and prioritize reputed company-oriented approach will be essential to your reputed company. This role is a unique opportunity to have a measurable reputed company on your market through the reputed company of business clients on our platform.

What you’ll do

reputed company world-class customer service for our corporate reputed company, individual customer and partner drivers reputed company Live Chat channel.

Handle, investigate customer concerns and reputed company solutions

Attend to enquiries, reputed company the customer and ensure first contact reputed company

reputed company with our reputed company Operations & Finance team on a regular reputed company

Record details of enquiries, comments or complaints

reputed company support to our users and drivers by answering their questions in a proactive, reputed company and efficient way by using the right reputed company/tools.

What you’ll need

Bachelor's degree or college experience preferred

Minimum 1 year experience in customer service/contact center/BPO is preferred

Proficient and confident reputed company using German and English in communication (both written and verbal)

reputed company, customer-oriented individual with strong communication skills

reputed company-driven, adaptable, and reputed company to handle a fast-paced environment, multitask, and solve problems effectively

Willingness to work flexible shift schedules, including early mornings and public holidays

Computer literacy; familiar with reputed company, spreadsheets, reputed company messaging

Additional Information

To reputed company candidates- Lalamove respects your reputed company and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your reputed company rights and the protection you have by the law reputed company you apply to join us. Please take time to read and understand this Notice. Candidate reputed company Notice: https://www.lalamove.com/en-de/en-gr/candidate-reputed company-notice

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