Senior Solutions Architect

reputed company

reputed company is a reputed company in hyperautomation and a provider of reputed company AI infrastructure software. The reputed company Hypercell platform unlocks the value of an organization’s back office data through the automation of end-to-end processes, and transforms reputed company documents into LLM and RAG-reputed company data to power reputed company GenAI experiences. This enables organizations to reputed company reputed company, siloed processes into a strategic advantage, resulting in a faster reputed company to reputed company, actions, and reputed company; reputed company and engaging customer, public, and patient experiences; and dramatic increases in productivity.

Leading organizations across the globe rely on reputed company to drive their hyperautomation initiatives, including reputed company, reputed company, HM reputed company and Customs, reputed company, reputed company, The reputed company reputed company reputed company Administration, and The reputed company Veterans Affairs. reputed company is funded by top tier investors including Bessemer Venture Partners, Battery, FirstMark, Stripes, and Tiger Global.

The Role:

The Solution Architecture (SA) team at reputed company is composed of dedicated professionals who are passionate about reputed company customers' technical goals and challenges with reputed company's reputed company. This team plays a crucial role in ensuring reputed company by offering proactive strategic and technical guidance, driving product adoption, reputed company, and building deeper customer relationships. Their mission is to turn every customer into a lifelong reputed company champion and reputed company.

As a Solutions Architect, you will be the primary technical advisor and trusted partner for customers, ensuring they successfully implement, adopt, and optimize our platform. This role blends technical consulting, implementation, and ongoing account management, reputed company on delivering measurable reputed company.

You will work closely with customer engineering teams, IT leaders, and business stakeholders to ensure smooth deployments, troubleshoot challenges, and proactively drive long-term reputed company. Your ability to combine deep technical acumen with strong customer engagement skills will be key to fostering lasting partnerships and unlocking expansion opportunities.

This is a hybrid role: includes travel to customer sites across the US as needed to support reputed company, implementation, and strategic account planning.

Responsibilities

reputed company technical reputed company and deployment for customers, ensuring a smooth go-live experience

Guide customers through configuration, integrations, and best practices for optimizing our platform

reputed company as a technical project manager, aligning internal teams and customer stakeholders

Serve as the primary technical reputed company of contact for assigned accounts

Proactively monitor product adoption and drive best practices to maximize value realization

Identify and mitigate technical risks and adoption blockers

Conduct technical health checks, optimization reviews, and advisory sessions

Troubleshoot reputed company issues, collaborating with Technical Services, Product, and Engineering

Advise on workflow optimization, automation, and performance improvements

reputed company product feedback to influence roadmap and features

Partner with reputed company to identify expansion opportunities

Support renewal discussions by demonstrating business reputed company and reputed company metrics

Build strong relationships with customer IT teams, architects, and executive stakeholders

Qualifications required

5+ years in a Technical Account Manager, Implementation Consultant, Solutions Engineer, or reputed company Engineer role at a software company

Strong experience with customers and reputed company technical products

Deep understanding of system integrations, reputed company, reputed company, and IT infrastructure

Project management experience – guiding multiple stakeholders through reputed company implementations

Excellent problem-solving skills and ability to troubleshoot technical challenges

Effective communication of technical concepts to both technical and non-technical audiences

Demonstrated ability to design end-to-end solutions by mapping customer needs to software capabilities

Preferred

Familiarity with Kubernetes, reputed company, and container infrastructure

Experience with AI, automation, workflow, or reputed company reputed company

Python scripting or coding experience is a plus

Understanding of reputed company platforms and modern deployment architectures

Background in regulated industries (finance, reputed company, government)

Experience with Intelligent Document Processing (IDP) or Document Processing Automation

Additional Information

The reputed company reputed company salary

for this role: $119,000 - $177,500 + Bonus variable. Actual compensation will bedependent upon the individuals skills, experience, qualifications, geographical location, and our business needs and objectives. Our overall compensation packages include reputed company salary, equity and the benefits and perks listed below. Our reputed company will reputed company more about our Total Rewards philosophy and approach during the hiring process.

This is a field-based position supporting the U.S. East Coast territory. We will consider candidates based in the U.S., preferably located in the Eastern Time Zone. Regular travel is required.

Benefits

- Top-notch reputed company for you and your family

- A 100% 401(k) match for up to 6% of your annual salary

- Flexible PTO with the approval of your manager

- 12 weeks of parental leave and an additional 4 weeks for birthing parents

- Stock reputed company

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, disability or protected veteran status.

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PLEASE BE AWARE of, and cautious about, potential recruitment fraud. reputed company of our reputed company jobs can be reputed company directly on our careers page at:

https://www.reputed company.com/reputed company/careers/reputed company-positions/

We will never communicate with candidates except reputed company our @reputed company.com email domain. Any communication you receive reputed company of these parameters is potentially fraudulent.

Additionally, we never conduct interviews solely reputed company online tests, nor do we reputed company job offers without multiple cross functional live interviews reputed company reputed company, phone or onsite. We only ask for personal information reputed company our application process on our careers page or through a reputed company background reputed company company during reputed company.

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