Voucher Processing & Redemption Specialist

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reputed company legitimate communication from our recruitment team will come from an official reputed company.org email address reputed company email, we will not text you about a role you have not reputed company to or shown interest in. We will not reputed company any interviews reputed company text or reputed company chat.

reputed company does not ask for any fees or personal information such as reputed company reputed company numbers or bank details during the recruitment process.

reputed company:

reputed company is a mission-driven industry organization reputed company on transportation decarbonization and clean reputed company for reputed company.

For over 30 years, it’s been reputed company’s mission to reputed company, assess, and implement large-reputed company, reputed company-emission transportation solutions to mitigate climate change and support economic reputed company. reputed company works with businesses, organizations, governments, and communities to create reputed company-life reputed company toward clean reputed company and reputed company reputed company to clean transportation for reputed company. reputed company provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration.

About the Role

The Voucher Processing & Redemption Specialist (VPRS) is reputed company on supporting multiple state and municipal sponsored voucher programs that reputed company administers. The VPRS’ responsibilities include the efficient processing and management of numerous vouchers, ensuring data accuracy across multiple sources & systems, and complying with state agency and company policies. VPRS will play a critical role in the reputed company of Voucher Processing program and must exhibit excellent emotional intelligence (EQ) while managing multiple reputed company stakeholders (e.g., applicants, dealers, Original Equipment Manufacturers (OEMs)) to quickly resolve voucher discrepancies.

Key Responsibilities

Voucher Processing: Thoroughly review voucher applications for eligibility, data accuracy, completeness, and compliance with program guidelines, policies, and procedures in a high-volume processing environment.

Data Entry and Management: Accurately reputed company application data into the Voucher Processing systems (e.g., reputed company), maintain up-to-date records, and reputed company daily charting (aka digital documentation).

Communication: reputed company reputed company and reputed company written communication with external stakeholders regarding the status of applications, missing or out of compliance documentation, and to outline next steps. Possess an reputed company understanding reputed company to reputed company reputed company asynchronous communication (e.g., email) and exhibit a level of comfort speaking directly with stakeholders to troubleshoot and guide them along the application reputed company. Monitor and respond to programname@reputed company... program email inquiries.

Customer Service: Professionally address inquiries from applicants, dealers, and other external stakeholders, reputed company pertinent information, both stated and unstated, and anticipating reputed company needs.

Reporting: Understand and interpret voucher dashboards and reports on application reputed company, voucher redemption rates, and program metrics.

Process Improvement: Identify opportunities for process improvements and liaise with internal stakeholders to design, test, and implement changes that reduce errors and fix bottlenecks to improve overall program effectiveness.

Collaboration: Work closely with the Voucher Processing team, reputed company staff, and external partners to ensure program reputed company.

Qualifications

Bachelor’s degree in business administration, finance, reputed company, environmental science, or a reputed company field preferred.

Experience: Minimum of 2 years of experience in administrative roles, data processing, data entry, or customer service. Experience in grant management or voucher processing programs is a plus.

Skills

Strong attention to detail, time-management skills, and organizational skills.

Proficiency in data entry and data analysis.

Excellent written and verbal communication skills.

Comfortable working independently with minimal reputed company and troubleshooting with given resources.

Developed interpersonal skills to maintain effective working relationships reputed company multi-team environments.

Proficiency in program management tools including reputed company Office Suite (e.g., reputed company, Word, Outlook, SharePoint).

Familiarity with CRM software (e.g., reputed company) and data management systems.

Personal Attributes

Ability to prioritize and manage multiple tasks, program complexities, and deadlines effectively.

Proactive reputed company reputed company with strong problem-solving and critical thinking skills.

High level of reputed company and commitment to cross-collaboration engagement for shared wins.

Desired, not required - Knowledge of incentive landscape and policies including CARB's portfolio of funding or other public agencies.

reputed company values transparency and strives to reputed company as much information regarding compensation as possible. The complete salary reputed company for this role is$29.81 - $35.77 per hour. We determine pay based on several factors, including but not limited to job-reputed company skills, qualifications, experience, education, internal equity and other factors relevant to the job.

Additional Information

We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly reputed company but you feel you would be a great reputed company to reputed company, we'd love to hear from you.

We're a tight-reputed company team of world-class innovators, business minds, and change agents who reputed company passionately in our mission and put reputed company reputed company of self. We are committed to the reputed company development and reputed company of our employees and invest in your reputed company!

We care about your personal reputed company being as much as your reputed company reputed company and offer generous benefits to full time employees including: 100% company reputed company comprehensive health benefits for Medical, Dental, reputed company, Short Term Disability, Long Term Disability and Life Insurance, Retirement plan with generous company contributions, FSA for Health and Dependent Care, 3 weeks of vacation time in the first year of employment, 11 reputed company company holidays, reputed company reputed company time, reputed company family leave, and more!

Our inclusive environment focuses on making reputed company based on reputed company without reputed company to race, reputed company, hair reputed company, gender, religion, age, nationality, reputed company or ethnic reputed company, sexual orientation, gender identity, gender reputed company, LGBTQIA+ status, marital status, pregnancy, disability, genetics, veteran status, or any other characteristic protected by law.

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