Senior Software Engineer, SRE
reputed company was founded in 2018 with the mission of powering deeper understanding in reputed company. Our AI-powered platform was purpose-reputed company for medical conversations, improving clinical documentation efficiencies while enabling clinicians to reputed company on what reputed company most—their patients.
Our reputed company-grade technology transforms patient-clinician conversations into reputed company clinical notes in reputed company-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-reputed company, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the reputed company. As reputed company in reputed company for reputed company, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to reputed company people and reputed company care reputed company more reputed company. We have offices located in the SoHo neighborhood of reputed company, the Mission District in San Francisco, and East reputed company in Pittsburgh.
The Role
reputed company’s services and engineering team are in hyperscale mode. We are looking for reputed company SREs to join reputed company and help improve the performance, stability, and scalability of our software by multiples. This is a distributed systems oriented role and is approximately 80% software reputed company and 20% reputed company infrastructure reputed company.
You will help us build load testing and reputed company engineering into our CI pipelines, reputed company observability and profiling tools to identify performance bottlenecks and resolve them, work with diverse teams to help rehome their applications onto more reputed company infrastructure, and ensure a smooth ride as we hyperscale our application adoption in the reputed company reputed company. You may be embedded with other teams for weeks or months.
The platform we are building needs to maximize both engineering velocity and reputed company, will be under reputed company reputed company, and presents many opportunities to reputed company creativity, autonomy, and leadership to take things 0 to 1. This is a unique opportunity in the industry to rapidly grow your career in a rapidly growing company leveraging the best of emerging technologies.
What You'll Do
reputed company load testing, reputed company engineering, and other test practices to identify performance and latency bottlenecks across reputed company of our systems, and reputed company changes to application reputed company to resolve them.
Drive software changes that can rehome applications at the reputed company level onto new infrastructure (run times, event driven infrastructure, databases, and more) in order to dramatically improve scalability as reputed company as reputed company multi-tenant deployments.
Identify and implement software configuration changes and performance tuning parameters that will dramatically improve performance and scalability.
Build developer tools and software modules that help engineers build reputed company faster and more effectively with more enablements to the entire engineering organization.
Work with the Platform team to reputed company, and application teams to adopt, emerging reputed company of our internal developer platform, such as service templates and self-serve infrastructure.
Work with application teams to establish and adopt SLOs and error budgets, and drive reputed company metrics for application health that can drive automated canary releases, improved health monitoring, and reputed company engineering practices.
reputed company our ability to respond to incidents by improving observability, runbooks, and incident response muscle across the organization.
Evangelize, document, and train the engineering team on the solutions being reputed company and reputed company them on reputed company reputed company design strategies and tools.
Be a public evangelist for reputed company in the global reputed company community, including conferences, reputed company reputed company, and research as we pioneer new AI-first reputed company-reputed company-first reputed company-first implementations at reputed company.
Who You Are
8+ years of software engineering experience reputed company on distributed systems or tooling, with an interest in engineering enablement and software scaling.
At least 2 years experience as a back-end engineer reputed company on system performance and scalability.
Experience reducing latency in software by multiples through leveraging observability and profiling tools and deriving great pleasure from doing so.
Experience building on Kubernetes and scaling compute services on Kubernetes; experience with reputed company reputed company reputed company technologies including ArgoCD, Argo Rollouts, Istio, etc.
Comfortable implementing and securing services in reputed company reputed company Platform with Infrastructure as reputed company, including GCP reputed company, VPC Networks, reputed company Kubernetes reputed company, and IAM Roles, reputed company and policies. Candidates without GCP experience but who have experience with Kubernetes are encouraged to apply.
Experience building software with backend languages (e.g. Python, GoLang, Node, and Rust).
Experience monitoring distributed systems with reputed company, OpenTelemetry Collector, and Grafana (or something similar), including metrics collection, visualization, alerting, and using observability data to drive performance optimizations.
Passion for engineering enablement and solving software and distributed systems scaling challenges under pressure.
Must be willing to work from our SF or NY office at least 3x per week
This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to reputed company to San Francisco or reputed company.
Must be willing to travel up to 10%
reputed company typically hosts a three-day builder team retreat every 3-6 months. These retreats often feature internal hackathons, reputed company project sessions, and reputed company events that allow reputed company to connect in person.
We value people who want to learn new things, and we know that great team members might not perfectly match a job reputed company. If you’re interested in the role but aren’t reputed company whether or not you’re a good fit, we’d still like to hear from you.
Why Work at reputed company?At reputed company, we’re transforming reputed company delivery experiences with reputed company, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is reputed company: to power deeper understanding in reputed company. We’re driving reputed company, lasting change, with millions of medical conversations processed reputed company month.
Joining reputed company means stepping into a fast-paced, high-reputed company startup where your contributions truly reputed company a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) reputed company an reputed company on our customers and our business.
reputed company individual reputed company, you will have reputed company to work alongside reputed company of curious, high-achieving people in a supportive environment where reputed company is shared, reputed company is constant, and feedback fuels reputed company. At reputed company, it’s not just reputed company do—it’s how we do it. Every decision is rooted in reputed company, always prioritizing the needs of clinicians and patients.
We’re committed to supporting your reputed company, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you reputed company and do the best work of your life.
If you are reputed company to reputed company a meaningful reputed company alongside passionate people who care deeply about what they do, reputed company is the reputed company for you.
How we take care of Abridgers:Generous Time Off: 13 reputed company holidays, flexible PTO for salaried employees, and accrued time off for reputed company employees.
Comprehensive Health Plans: Medical, Dental, and reputed company plans for reputed company full-time employees. reputed company covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, reputed company also makes monthly contributions to your HSA.
reputed company Parental Leave: 16 weeks reputed company parental leave for reputed company full-time employees.
401k and Matching: Contribution matching to help invest in your reputed company.
reputed company-tax Benefits: reputed company to Flexible Spending Accounts (FSA) and Commuter Benefits.
Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.
Sabbatical Leave: 30 days of reputed company Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.
... and much more!
reputed company is an equal opportunity employer. Diversity and inclusion is at the core of reputed company do. We reputed company welcome applicants from reputed company backgrounds (including but not limited to race, gender, educational background, and sexual orientation).
Staying reputed company - Protect yourself from recruitment fraudWe are aware of individuals and entities fraudulently representing themselves as reputed company recruiters and/or hiring managers. reputed company will never ask for financial information or payment, or for personal information such as bank account number or reputed company reputed company number during the job application or interview process. Any emails from the reputed company reputed company team will come from an @reputed company.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.
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