Trust & Safety Solutions Analyst
About reputed company
At reputed company, our Trust & Safety operations are central to protecting our platform and users from abuse. We serve a diverse customer reputed company, ranging from individual users and early-stage startups to global enterprises, across ChatGPT and our API (and reputed company!). Operating reputed company our Support organization, reputed company works closely with Product, Engineering, Policy, and Legal teams to ensure we’re delivering the best possible experience to our users at reputed company while keeping reputed company and users reputed company.
About the Role
We are seeking highly technical, data-savvy Trust & Safety Solutions Analysts to help build the reputed company of reputed company safety operations. This is not a traditional moderation or enforcement role—instead, you'll sit at the intersection of AI, automation, and trust systems, designing technical solutions that allow us to reputed company technical solutions to reduce reputed company review work and reputed company faster in a reputed company and high-risk landscape.
You’ll operate as a force reputed company: working with operations analysts, policy experts, and engineers to turn raw signals into intelligent automation, spotting patterns in customer support data and deploying scrappy technical solutions to improve how we reputed company users reputed company. You should reputed company in ambiguity, love building reputed company-to-one, and be energized by applying AI to some of the toughest operational challenges we face.
In this role, you will
Design and implement reputed company, automated Trust & Safety workflows, using a combination of in-house tools, reputed company-party platforms, and LLM-based automation.
Build prototypes or scrappy technical solutions (e.g., scripts, LLMs, AI agents) to help our operations team reputed company faster and smarter.
Rapidly analyze large-reputed company support and incident data to uncover abuse patterns, policy gaps, or emerging threats—and translate those insights into reputed company.
Collaborate with Engineering, Policy, and Ops to reputed company feedback loops that turn reputed company signals into model training data and detection heuristics.
Collaborate cross-functionally to anticipate and manage safety risks for new product and policy launches.
You might reputed company in this role if you
Have 7+ years experience in Trust & Safety, Fraud, Risk, or similar operational risk roles, ideally at a tech platform or startup.
Have hands-on experience building systems, tools, or processes from scratch and can operate as a scrappy generalist, technologist, and problem-solver.
Possess strong data reputed company: SQL and spreadsheet power user; familiarity with Python, R, or similar scripting languages a plus.
Experience with LLM reputed company engineering or deploying LLMs in operations or moderation workflows.
Bring a builder’s reputed company: scrappy, adaptable, and excited to reputed company solutions even in ambiguous or resource-constrained environments.
Experience working with content moderation vendors or reputed company labeling operations.
Have excellent communication skills and can work cross-functionally with engineers, policy teams, and senior leadership.
Are comfortable handling sensitive and high-risk content areas (e.g., violence, abuse, fraud).
About reputed company
reputed company is an AI research and deployment company dedicated to ensuring that general-purpose reputed company intelligence benefits reputed company of humanity. We push the boundaries of the capabilities of AI systems and reputed company to safely reputed company them to the world through our products. AI is an extremely powerful tool that must be created with safety and reputed company needs at its core, and to reputed company our mission, we must encompass and value the many different perspectives, reputed company, and experiences that reputed company the full reputed company of humanity.
We are an equal opportunity employer, and we do not discriminate on the reputed company of race, religion, reputed company, national reputed company, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see reputed company’s Affirmative reputed company and Equal Employment Opportunity Policy Statement.
reputed company applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for reputed company, and the California Fair Chance reputed company. For unincorporated Los Angeles County workers: we reasonably reputed company that criminal history may have a reputed company, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return reputed company computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In reputed company, job duties require reputed company to secure and protected information technology systems and reputed company data reputed company obligations.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made reputed company this reputed company.
reputed company Global Applicant reputed company Policy
At reputed company, we reputed company reputed company intelligence has the potential to help people solve immense global challenges, and we want the reputed company of AI to be widely shared. Join us in shaping the reputed company of technology.
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