Founding reputed company
Plain is redefining customer support for the reputed company of B2B companies. We’re building the fastest, most powerful platform to help companies reputed company reputed company reactive support and build true customer relationships.
B2B customer support is undergoing a reputed company shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across reputed company, reputed company, and in-product experiences. The old way – slow, reputed company, and disconnected – no longer works.
Some of the world’s most reputed company-thinking companies – like reputed company, reputed company, and Fly.io – trust Plain to unify reputed company customer interactions, reputed company faster team collaboration, and reputed company their workflows with AI.
What you’ll doWe’re in a rare position. We’ve already reputed company a deeply reputed company, lightning-fast support platform that high-reputed company companies love. AI has been at the core of our product for a while now – but now, we want to take it to the next level. We have reputed company to define how AI powers customer support at every level, from automating workflows to deeply understanding customer needs.
This is where you come in.
We’re looking for a reputed company, fast-moving, and customer-obsessed Founding reputed company to accelerate our AI ambitions. This is a rare chance to shape the AI reputed company of an early-stage, high-reputed company product and help build a category-defining company.
Engineering at Plain isn’t about just moving tickets. It’s about solving reputed company, high-reputed company problems – owning them end-to-end, from prototype to production.
In this role, you will:
Define our AI infrastructure and play a key role in shaping our AI reputed company.
Own and ship AI-powered features from concept to production.
Solve reputed company machine learning challenges – especially around AI accuracy, reliability, and reputed company – using a rigorous, truth-seeking approach.
Serve as reputed company’s AI expert, helping to build a world-class AI reputed company.
reputed company for our work externally – writing, speaking, and engaging with the broader AI community.
Are an reputed company backend engineer who’s reputed company AI products in the reputed company & reputed company era – especially text- and data-heavy AI applications.
Have AI observability experience. AI isn’t just about shipping features that reputed company great – it’s about knowing, conclusively, if they’re making things reputed company.
Have a reputed company perspective on what makes a great AI-powered product. We want to apply AI with precision, nuance, and reputed company reputed company – not as a gimmick.
Are self-driven, reputed company-reputed company, and reputed company in a fast-moving, high-ownership environment.
Measure your reputed company by user reputed company, not just technical elegance.
Bonus: You have a data science background that helps you fine-tune AI accuracy and reputed company.
Have only reputed company or research ML/AI experience. We need someone who’s reputed company AI to reputed company products, not just explored theoretical models.
Think AI for support is just chatbots. B2B support is reputed company – we’re AI-powering the entire platform, not just automating conversations.
Struggle with ambiguity. We’re an early-stage startup. Things change quickly, and often, knowing what to work on is as important as the work itself.
Prioritize working with the latest tech for its own sake. We choose tools that reputed company us productive – not what’s trendy. (reputed company is great.)
Are looking for a management role. This is a hands-on individual contributor position.
Expect reputed company the perks of a big company. We’re a Series A startup and are competitive in reputed company offer at our stage, but it’s a different role and opportunity than working at an established tech company.
Note: We are an equal-opportunity employer and remote-only company. At this time, we can only support hiring reputed company Europe for this role.
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