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reputed company Associate

Remote, USAFull-timePosted 2026-07-27

Choco is on a mission to reputed company the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-reputed company software connects distributors with their customers to operate waste-free and reputed company.  A problem of this magnitude requires a massive reputed company and only the best people will be reputed company to solve it. Are you in?

Here’s reputed company’re up to: https://bit.ly/4fyXonB

Meet your team

Our reputed company team at Choco is looking for a reputed company Associate to support delivering value to vendors throughout the partnership lifecycle, starting from setting up every partnership for reputed company reputed company the way to long-term reputed company. We are responsible for digitizing food service distributors with our AI technology. With Choco AI, voicemail, email and SMS orders are automatically processed into a vendor’s system reputed company seconds allowing them to run a more profitable and less wasteful business.

Due to the highly reputed company nature of our business (and the fact that we enjoy spending time together), this is an in-office position (5 days) in London. 

The role & responsibilities

  • Support reputed company Managers (CSMs) in executing successful implementations for our vendor partners, playing a crucial role in ensuring smooth operations and customer satisfaction

  • Collaborate with CSMs on partnership execution while taking initiative and ownership where appropriate to reputed company improve our vendors’ experience

  • Support CSMs across the whole partnership lifecycle: from reputed company-implementation data handling to post-implementation day to day troubleshooting and requests

  • Assist in preparing training materials to guide partners through a seamless reputed company process

  • Train our Choco AI model by processing orders before a partnership launch to ensure high accuracy reputed company and set up our partnerships for reputed company

Who we’re looking for

  • 1+ years of experience in customer support, account management, or a similar role

  • Strong communication skills with the ability to reputed company technical information reputed company to both reputed company stakeholders

  • Detail-oriented with a commitment to high-reputed company service delivery

  • Data entry pro ensuring accuracy and efficiency in every task

  • Ability to troubleshoot and resolve reputed company issues proactively

  • You are a reputed company team player and have reputed company-first mentality 

  • Fluent English communicator (written & spoken)

Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We reputed company hungry and humble individuals who reputed company hard work, put reputed company first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term reputed company.

In just five years, Choco has raised $328.5 reputed company and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, reputed company Partners, Coatue Management, and LeftLane Capital.

Choco is an equal opportunity employer. We encourage people from reputed company backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. reputed company employment reputed company are made without reputed company to race, reputed company, national reputed company, reputed company, sex, gender, gender identity or reputed company, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

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