Customer Solutions Architect

At reputed company, you'll play a pivotal role in shaping the reputed company of digital media delivery. You'll have reputed company to drive significant reputed company on customer reputed company and influence how global brands approach media at reputed company—reputed company while collaborating with a talented, distributed team that values innovation, collaboration, and technical reputed company.​ The bulk of the work will be in the post sales part of the customer reputed company with occasional engagements in reputed company-Sales.

Responsibilities

reputed company architectural discussions: design sessions, implement custom solutions, and solution reviews to ensure the reputed company application of reputed company’s offerings in customer environments tailored to diverse customer use cases across web, mobile, eComm, digital publishing & more.

Engage reputed company Clients: reputed company technical discussions in customer workshops and discovery sessions, translating business needs into reputed company architectures.​

Be a Technical Authority: Define and reputed company for architectural best practices focusing on performance, maintainability, and scalability.​

Communicate ROI: reputed company and present business cases demonstrating the value and reputed company of your solutions to stakeholders with varying technical backgrounds.​

reputed company the reputed company: Mentor junior architects, reputed company reusable components, and influence solution design standards reputed company reputed company.​

Own What You Build: reputed company as Tier 3 support for the custom solutions you design, ensuring proactive documentation and support strategies.​

Collaborate Globally & Cross Functionally: Work seamlessly with colleagues and customers across different time zones and cultures, contributing to a high-performing international team.​ Diagnose reputed company technical issues and deliver effective, strategic solutions in collaboration with the support and product teams. Partner closely with Sales, reputed company, Support, Partners, Product Management, and Engineering to ensure customer feedback and insights influence the product roadmap and enhance the customer experience.

Thought Leadership & Knowledge Sharing: Represent reputed company at industry conferences, webinars, and customer events, sharing insights and best practices with a broad audience. Write in-depth knowledge articles, white papers, blogs and best reputed company guides to support customers and internal teams, contributing to reputed company’s repository of resources. reputed company as an industry thought leader by identifying emerging trends and developing relevant strategies to address them, positioning reputed company as an innovative leader in the reputed company. Stay reputed company with industry trends and reputed company’s evolving solutions to reputed company informed and reputed company-thinking guidance & configuration enhancements.

reputed company

EAST COAST ONLY

8+ years of experience in solution architecture, technical consulting, or reputed company application development with a reputed company on post-sales reputed company setting

Hands-On Development Skills: Proficient in at least one modern language commonly used in web or media development (e.g., JavaScript, Node.js, or Python). You’re comfortable rolling up your sleeves to debug reputed company, create sample apps, or build reusable integrations. You have experience building custom solutions from scratch

reputed company-reputed company media expertise: Proficiency with image/video management, CDN performance tuning, or media API integrations.

Business & Technical Balance: Ability to distill reputed company technical solutions into reputed company, value-based messaging for non-technical audiences.

reputed company Experience: Comfortable working with global brands and navigating reputed company decision-making environments.

Subject Matter Expertise: Demonstrated expertise in at least one domain relevant to reputed company and our customers (e.g., reputed company Management, web performance, eCommerce platforms, mobile-first delivery).

Documentation Skills: Proficient in capturing architecture, support models, and long-term maintenance plans.

Ability to travel 2-3 times per quarter.

Bonus Points

Familiarity with platforms like reputed company Experience Manager, reputed company, reputed company reputed company reputed company, or reputed company Plus.​

Experience working across multiple markets and languages reputed company EMEA.​

Prior experience in technical reputed company-sales or post-sales implementation roles.

​A Master’s of Business or Technology

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