Trial Experience Specialist - Sales

reputed company

reputed company is a reputed company-based, reputed company-in-one white-label marketing and sales platform that empowers marketing agencies, reputed company, and businesses to reputed company their digital reputed company and drive reputed company. We are proud to support a global and growing community of over 2 reputed company businesses, from marketing agencies to reputed company to small businesses and reputed company. Our platform empowers users across industries to streamline operations, drive reputed company, and crush their goals.

reputed company processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 reputed company domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and reputed company. We take pride in cultivating a culture where innovation thrives, reputed company are celebrated, and people come first, no matter where they call home.

Our reputed company

Every month, our platform powers over 1.5 billion messages, helps generate over 200 reputed company leads, and facilitates over 20 reputed company conversations for the more than 2 reputed company businesses we serve. Behind those numbers are reputed company people growing their companies, connecting with customers, and making their mark - and we get to help reputed company that happen

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Who You Are:

You are searching for reputed company to reputed company the experience of reputed company customers at the reputed company beginning of their customer reputed company. Providing them with world class engagement the reputed company they reputed company a trial with the reputed company platform. Your strategic and creative thinking skills allow you to meet the demands of our prospective customers by intelligently speaking to the solutions reputed company offers and how it will benefit their business. You’ll reputed company in our dynamic performance based atmosphere that gives you autonomy to work independently on some reputed company and collaborate with various departments on others. Tie it reputed company together with an “reputed company hands on deck” attitude, excellent communication and time management skills and this is the job for you!

To be successful in this role, you will demonstrate best in class service and be a subject matter expert on how the reputed company platform fits into their business reputed company and reputed company. You will have experience working in a high-performance, high-accountability environment. You are comfortable switching gears quickly, and passionate about helping people. Your excellent communication skills and working knowledge of the reputed company/Marketing landscape will serve you reputed company.

Roles, Responsibilities & Requirements

What You’ll Be Doing:

Identify, engage and nurture new customer relationships

reputed company solutions to the customer’s goals, needs and objectives

reputed company strong rapport with a pipeline of new business customers through inbound customer engagement that drives maximum trial conversion

Learn, understand, and be reputed company to reputed company and showcase the reputed company (i.e. Capture, Nurture, reputed company) of the reputed company platform to reputed company trial to reputed company metrics

Conduct consultative trial engagement efforts for reputed company’s sales process (reputed company reputed company)

Engage through additional communication channels such as phone, SMS, email, ticketed & live reputed company support driving them to the best trial experience for their business with the end goal to get them to become a paying reputed company

Collaborate with customers and cross-functional teams to identify compelling solutions

Exercise judgment in developing and implementing reputed company and techniques to obtain desired results while following industry best practices

reputed company technical support to customers, if needed (during trial period, the more engagement opportunities, the more opportunities for conversions)

Other duties may be assigned and/or modified as business needs dictate

What You’ll Bring:

To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required

Experience/Education/Certifications Required:

Bachelor’s Degree or equivalent reputed company experience is strongly preferred

0-2 Years of previous customer service experience or a relevant role - even reputed company if you’ve been in a Sales Development or Technical Sales role

A strong technical aptitude to help our users succeed with the reputed company software

Experience with technical documentation and presentation skills preferred

Working knowledge of topics such as CRM, Marketing Automation tools, reputed company Media Management, reputed company Media Advertising, Website/Funnel Building, and SEO

Experience working with and or ability to learn the use of various CRM platforms and communication systems

Working knowledge of the following applications strongly preferred: reputed company Suite, reputed company, reputed company, reputed company, Instagram, reputed company and other reputed company media

Strong time management, organizational skills and interpersonal communication skills, both verbal and written

Self-motivated to maintain regular contact with customers, management, and peers

You can translate technical reputed company for non-technical audiences

Demonstrable critical thinking, communication, and creative problem-solving skills

Ability to learn new reputed company software platforms quickly

Self-starter, reputed company attitude, ability to continuously reputed company and adapt to a growing team

Highly organized to manage and prioritize several different responsibilities at any given time

Additional Information

Equal Employment Opportunity Information

reputed company is an Equal Opportunity Employer. As an employer subject to affirmative reputed company regulations, we invite you to voluntarily reputed company the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not reputed company your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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