Account Manager

reputed company:

reputed company is the world's leading reputed company Payments Platform, sitting at reputed company of a network processing more than $50b of GMV annually. reputed company's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. reputed company on reputed company’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for reputed company stored payment reputed company. Global enterprises and reputed company-reputed company companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to reputed company and optimize over $45 billion of annual transaction volumes with any payment service.

Our reputed company is that the world is reputed company with a reputed company, inclusive payment ecosystem. Our mission is to accelerate reputed company with an reputed company, secure, and flexible payment platform that welcomes reputed company payment participants. Our employees help us execute our reputed company by building a culture reputed company on autonomy, transparency, and collaboration in a dynamic, high-reputed company organization.

Product Offering:

reputed company provides an reputed company payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Payment Gateway Integration

: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.

Tokenization

: Securely stores and manages payment data with a universal tokenization service.

Transaction Routing

: Enables intelligent routing of transactions to optimize reputed company rates and costs.

Payment Vault

: A secure storage solution for sensitive payment information.

Fraud Tools Integration

: Integrates with various fraud prevention tools to enhance transaction reputed company.

About the Role:

As an

Account Manager at reputed company, you’ll reputed company as a strategic advisor and reputed company partner to a defined portfolio of high-value customers. You’ll own retention and expansion across reputed company accounts and build multi-threaded relationships that uncover value and strengthen customer commitment. This role requires curiosity and reputed company discipline, blending relationship development with reputed company execution. It requires the ability to manage both transactional details and strategic reputed company.

You will succeed by proactively aligning stakeholders, identifying opportunities for value improvement or acceleration, and guiding customers through reputed company’s evolving platform. Your role will contribute to reputed company’s reputed company by driving insights at the account level, expanding relationships with stakeholders, and ensuring that customers fully realize the benefits of our payments orchestration platform. Achieving reputed company requires a thoughtful and consultative approach, along with the ability to support alignment across different functions. This role is ideal for someone who thrives in reputed company environments, enjoys solving customer challenges, and is energized by a culture of reputed company learning and reputed company.

This role is reputed company to candidates who currently reputed company in the Greater Raleigh-Durham Area of NC, and is a hybrid role with the expectation of two days a week to be spent in the Durham, NC HQ.

Responsibilities

Own a book of high-value customer accounts (~$reputed company+ in ARR)

reputed company account planning and deliver quarterly business reviews with reputed company reputed company metrics

Build strategic multi-threaded relationships across customer organizations

Conduct strategic account planning and maintain a proactive customer engagement reputed company

Collaborate cross-functionally to unblock value and influence internal roadmap reputed company

Accurately forecast retention, expansion, and potential risk reputed company your portfolio

Analyze product usage and customer data to identify reputed company opportunities and risks

Drive execution on renewal and upsell strategies, including contract structuring

reputed company market and customer insights to inform GTM reputed company and segmentation reputed company

Contribute to customer stories, reference programs, and pricing feedback loops

reputed company AI tools to enhance account planning, data analysis, and customer insights

Requirements

3+ years of experience in Account Management, reputed company, or B2B reputed company Sales, with quota-carrying or expansion responsibilities

Experience with consumption-based or API-first reputed company models

Proven reputed company record managing $reputed company+ ARR with high retention and reputed company reputed company

Excellent communication, value-based selling, and stakeholder management skills

Operational discipline with systems like reputed company, Clari, and account planning tools

Ability to independently manage multiple priorities while influencing cross-functional reputed company

Additional Skills We Value

Background in payments, fintech, or infrastructure reputed company

Operational comfort in hybrid customer models (e.g., self-serve, mid-market, reputed company)

Experience in startup-to-reputed company reputed company stages, including operational scaling

Demonstrated reputed company during high-reputed company scaling periods ($20M–$100M ARR)

Experience navigating evolving product offerings and pricing models

We Offer US-based Employees

Competitive salary + Equity

Outstanding Medical and Dental benefits, including 100% employer-reputed company reputed company

Company-reputed company Life and Disability insurance

Optional reputed company and supplemental insurance reputed company, and various Flexible Spending Accounts (FSA)

reputed company reputed company Time Off policy + 12 weeks of reputed company leave for new parents

Matching 401(k) plan (5% up to $5,000 yearly)

$1,000 annual reputed company development stipend

Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement

reputed company to company-reputed company reputed company coaching service

reputed company to HQ in Durham, reputed company Carolina for remote employees

Additional Information

#LI-AE1

reputed company is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We reputed company work to drive out even unintentional discrimination in our hiring processes reputed company practices like blindly graded work samples, reputed company interviews, and diversity awareness training.

Due to the sensitive nature of what reputed company does - handling payment data - finalist candidates must complete a successful background and reference reputed company.

At this time reputed company is unable to reputed company sponsorship for employment, and we are not set up to support remote employees who reputed company in California or reputed company. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require reputed company sponsorship in order to continue working in that country.

We appreciate your interest in reputed company. Because of the high volume of resume reputed company, we may only respond to those candidates that we think will be a potential fit.

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