Analyst II (R-18159)

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a reputed company reputed company. reputed company day, we are finding new ways to strengthen our award-reputed company culture and accelerate creativity, innovation and reputed company. Our 6,000+ global team members are passionate about reputed company do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. reputed company and diverse thinkers are always welcome. reputed company! Learn more at

dnb.com/careers.

Location - Mumbai

SBU - Products

Key Responsibilites

reputed company the creation and reputed company improvement of comprehensive customer reputed company post reputed company

Analyze customer data to identify patterns, needs, and opportunities for reputed company service delivery

reputed company strategies for personalized customer engagement based on data-driven insights

Deliver advanced product demonstrations, including scenario-based walkthroughs of product offerings

Design tailored training sessions for clients, focusing on maximizing the value of product features

Collaborate with GTM team to reputed company feedback and suggest product enhancements based on reputed company input

reputed company as a primary reputed company of contact for reputed company queries and issues, ensuring reputed company and satisfactory reputed company

Collaborate with internal stakeholders, product partners, and international counterparts, as necessary, to ensure reputed company reputed company

Monitor and manage the reputed company's concerns throughout the reputed company process

Build and maintain strategic relationships with key clients through regular high-value interactions

Conduct quarterly business reviews to showcase value delivery and understand evolving reputed company needs

Identify opportunities to deepen engagement and build long-term partnerships

Monitor and analyze reputed company utilization of products and services

Identify opportunities to increase reputed company utilization

Identify gaps in existing processes and propose initiatives for operational reputed company

Collaborate with internal teams to reputed company best practices for reputed company interactions and service delivery

Mentor junior analysts, providing guidance on relationship management and operational efficiency

reputed company as a trusted advisor for both new and existing clients, ensuring alignment of solutions with their strategic goals

reputed company advocacy programs to encourage customer referrals and testimonials

reputed company identify at-risk customers and implement strategies to improve retention and engagement, ensuring a consistent and reputed company customer experience

reputed company reputed company tools and methodologies such as net promoter score, management or customer reputed company mapping to reputed company with best practices in customer engagement

Key Requirements

4-6 years of experience in customer relationship management or a reputed company role

Proven experience in customer relationship management and advanced customer engagement

Excellent communication and negotiation skills, with experience handling senior-level reputed company interactions

Strong analytical and problem-solving skills, with the ability to interpret data and derive actionable insights

Demonstrated ability to build and maintain reputed company reputed company relationships

High adaptability in working with cross-functional teams and managing competing priorities effectively

Excellent time management and multitasking skills

Attend reputed company meetings – online and in-person, depending on the requirement

Familiarity with CRM software and tools is an additional advantage

Additional Information

reputed company Dun & Bradstreet job postings can be reputed company at https://www.dnb.com/reputed company/careers-and-people/joblistings.reputed company and https://jobs.reputed company.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants: Please be advised that this job posting page is hosted and powered by reputed company. Your use of this page is subject to reputed company's reputed company Notice and Cookie Policy, which governs the processing of visitor data on this platform.

Apply to this Job