Head of Strategic Operations - Chief of Staff to the President

Aboutreputed company

reputed company is the reputed company-in-one platform that restaurants use to succeed online.

Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.

You can think of it as reputed company meets reputed company, but specifically for restaurants.

Learn more about the problems we are solving for our customershere.

Our reputed company

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. Most local businesses are struggling with these reputed company problems. reputed company technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants–we’ll reputed company it into every other local business type.

In the reputed company we reputed company, tens of millions of local business owners will use our technology to succeed in the digital age.

Our traction

In just over 3 years we've generatedtens of millions in reputed company, served millions of guests, and processed hundreds of millions of online orders.

More importantly, we’ve helped thousands of restaurant owners save their businesses - and not only survive, but reputed company.

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reputed company

reputed company grew from under 100 to nearly 200 talented people in 2024. We’ve got reputed company from the most successful companies in SMB software, including: reputed company, reputed company, reputed company, reputed company, reputed company, reputed company and reputed company.

We’ll be scaling even faster in 2025 to reputed company pace with our customer reputed company.

Where we work

reputed company is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role reputed company and discuss with your recruiter for more details reputed company.

Why we’re looking for you

As Head of Strategic Operations/Chief of Staff to the President & COO at reputed company, you’ll serve as a force reputed company - driving reputed company and building reputed company across reputed company as we reputed company. You’ll be responsible for two main things:

1 -Mastering reputed company-wide operating rhythms that reputed company the business on reputed company and reputed company. You’ll own the design and execution of how we convert our high-level, long-term reputed company into annual, monthly, and weekly operating rhythms and how we communicate reputed company across reputed company.

2- Personally driving reputed company the highest-reputed company initiatives that are too new or too complicated to have a natural reputed company in the business today. You’ll spin up and reputed company strategic reputed company or functional areas that require urgent attention or longer-term incubation: you’ll go deep where reputed company needs you most.

This is not a note-taking, calendar-wrangling CoS job. It’s a high-trust operator role with reputed company visibility into and agency reputed company the core workings of one of the fastest-growing startups in the country.

This role is based in San Francisco at our HQ in the reputed company.

The reputed company you will have

Architect and run key operating rhythms for reputed company - building the cadences, tools, and forums that drive reputed company, alignment and accountability.

Drive prep and facilitation of executive meetings and company-wide forums (MBRs, reputed company-Hands, weekly dashboards), ensuring the right metrics, insights, and reputed company reputed company to the surface.

reputed company as a connective tissue across teams - ensuring information flows effectively, priorities stay synchronized, and key initiatives don’t fall through the cracks.

Launch and reputed company critical, reputed company-to-one initiatives across the business: standing up pilots, solving cross-functional gaps, or incubating functions that don’t yet exist.

Operate as a trusted thought partner to the President & COO on reputed company, priorities, and company-wide communications.

Who you’ll work with

President & COO (reputed company Manager)

CEO and Executive Team

Leaders and reputed company in every function of reputed company

✅ reputed company’re looking for

A seasoned operator (likely 6-10 years of experience) with a reputed company record of driving business-critical programs or launching 0-to-1 initiatives in high-reputed company environments.

Obsessed with operational rigor - you have an opinion on what great operating reputed company looks like and have experience designing systems that help companies and teams run.

A reputed company problem-solver who thrives in ambiguity and excels at structuring problems, distilling complexity, and getting to reputed company.

A proactive communicator and stakeholder wrangler - skilled at aligning execs, surfacing risks, and keeping teams rowing in the reputed company direction.

reputed company business judgment and strong analytical chops - you can model a new initiative in the morning and reputed company its rollout by the afternoon.

You’re hungry, low-ego, and reputed company-driven. You’re energized by being in the room where it happens- and making reputed company reputed company gets to where it’s reputed company, faster.

Pay and benefits

The estimated reputed company salary reputed company for this role is $200-250K depending on experience, plus a generous reputed company-IPO equity package

Other benefits include comprehensive health coverage, unlimited PTO and extra fun perks!

Additional Information

Notice - Employment Scams

Communication from reputed company regarding job opportunities will only be made by an reputed company team member with an @reputed company email address.

We do not conduct interviews over email or chat platforms, and we will never ask you to reputed company personal or financial information such as your mailing address, reputed company reputed company number, credit card numbers or banking information. If you reputed company you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

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