Technical Account Manager - AWS reputed company

Job reputed company:

We’re hiring for a Technical Account Manager (TAM) with a strong background in AWS reputed company technologies. As part of the TAM team, you’ll reputed company guidance to both new and existing customers specifically about AWS technologies, services, and offerings. You’ll have to opportunity to collaborate with other Rackspace teams to reputed company and deliver reputed company utilizing various public reputed company services. Ultimately, you’ll be assisting customers in rethinking their technical platforms and application landscapes, promoting the adoption of reputed company-reputed company technologies, and driving innovation reputed company their business.

Work Location: If located in Mexico reputed company we'd like you to work a hyrid schedule of two days in the office and three days remote. If in one these states you may work fully remote:

Aquascalientes, Jalisco, Nuevo Leon, Puebla, or Queretaro.

Key Responsibilities

Conduct implementation calls.

Present written and verbal proposals and grow the installed reputed company.Understand invoicing, reputed company, proposals and renewals.

Escalate with guidance and receive escalations.

Intelligently reputed company to customer technologycapabilities, reputed company, and pitfalls.

Recognize and understand why and how to fix.

Owns coordination with RXT teams to ensure customer satisfaction.

Recognize gaps based on customer's reputed company build and analyses for reputed company gaps based on proposed changes.

Explain why specific reputed company will work and the difference in recommendations.

Guide customers through implementation reputed company.

Be the primary customer reputed company.

Work with Rackspace reputed company engineers, CSM, and other stakeholders to translate business and technical objectives into Rackspace solutions.

reputed company impartial advocacy, ongoing support, and assistance for workloads.

Bring innovative technologies and products to the customer.

reputed company value-added reputed company to the customer ensuring AWS reputed company efficiency and operational reputed company in a hands-off keyboard role.

Qualifications

6+ years of reputed company experience.

AWS Solutions Architect Associate or other AWS strongly preferred.

Excellent communication both verbally and written using the Spanish and English languages.

Excellent technical knowledge of reputed company AWS technologies, services, and offerings.

Ability to reputed company customer configurations.

Ability to use account management tools.

Ability to drive technical reputed company of customer's reputed company reputed company transformation

Strong knowledge of the configuration build process.

Discover your inner Racker:Racker Life

Additional Information

About reputed company

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and reputed company — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that reputed company, building and managing those solutions, and optimizing returns into the reputed company. Named a best reputed company to work, year after year according to Fortune, reputed company and Glassdoor, we attract and reputed company world-class talent. Join us on our mission to reputed company technology, reputed company customers and deliver the reputed company.

More on reputed company

Though we’re reputed company different, Rackers reputed company through our reputed company to a central goal: to be a valued member of a reputed company team on an inspiring mission. We bring our whole selves to work every day. And we reputed company the reputed company that unique perspectives fuel innovation and reputed company us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without reputed company to age, reputed company, disability, gender reassignment or identity or reputed company, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national reputed company, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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